Job description

ProblemShared is a key innovator in the rapidly expanding field of digital mental health and neurodevelopment. We continue to grow our online community of high-quality practitioners who are available over a highly secure video consulting platform. We are working to ensure that it is easy and safe for all generations to access the best neurodevelopmental and mental health services as and when they need it.

Our team across mental health and neurodevelopment is made up of a unique combination of expert mental health counsellors, psychologists, occupational therapists, speech and language therapists, psychiatrists, nurse practitioners, skilled managers, and IT specialists. We are continuously developing our e-health platform to ensure better and more accessible services to those in need.

We are looking for a highly skilled and motivated professional who has proven management experience and who will be directly responsible for leading and managing a multi-disciplinary team of qualified clinicians

ROLE OF THE DEPARTMENT

ProblemShared takes a person-centered approach to neurodevelopmental assessments and is building a team of experts who believe in providing assessments which focus on both strengths and challenges.

ProblemShared services a number of NHS contracts, universities and insurers to deliver high quality ADHD and autism assessments as well as assessments for learning differences. We offer wrap around care in the form of Psychoeducation, prescribing, educational navigation and therapy sessions all under one roof.

As a company, we ensure that personal and professional practice is in line with our values of being collaborative and human centric.

The right candidate will already be working in the sector, will have been a practicing core professional (HCPC, NMC, BPS registered) for at least 5 years and will be both self-starting and compassionate. You will need to combine excellent leadership skills with concise and compassionate communication skills.

MAIN RESPONSIBILITIES

• To undertake one assessment per week and be part of a duty rota each week to cover assessments in the event of sickness
• To be first point of call for escalation
• To supervise and manage your team of assessors
• To maintain quality record keeping according to ProblemShared policies and procedures.
• To maintain processes and policies for clinical governance and quality control
• To be a point of contact for safeguarding and clinical risk queries and ensuring risk protocols are consistently adhered to
• To practice within the relevant legal and ethical frameworks to ensure that clients’ interests and well-being are met
• To be part of an MDT rota for complex cases
• To be responsible and to quality check reports, ensuring that high standards are always maintained
• To provide clinical inductions to new starters
• To interview job applicants for the assessor role, liaising closely with the ProblemShared engagement officer
• To provide direction, service guidance and support to professionals within the service
• To facilitate CPD events, such as report writing workshops and other training events
• To participate in project and pathway development, such as, post diagnostic intervention groups, therapy pathway, and facilitating quality improvement across the service
• To line managing eight full time equivalent clinicians involving:
• Setting and monitoring professional and personal development goals
• Provision of performance management and quality assurance
• Ensuring clinicians always adhere to policies and procedures in order to maintain safe working practices
• To complete probation reviews and annual appraisal in line with ProblemShared documentation and policy
• Return to work interviews following sickness
• To provide clinical supervision that facilitates reflective practice
• To commit to driving forward the values, principles and ethos of a start-up business

EXPERIENCE AND SKILLS REQUIRED

• 5 years plus experience as a core professional with a relevant qualification (RMN/RNLD; Psychologist; OT; SaLT)
• Proven line management experience
• Supervision training
• Employment experience of working with people with neurodevelopmental differences (Autism and ADHD) as well as experience in mental health
• ADOS and ADIr trained to deliver diagnostic assessments
• Genuine and proven interest in advocating for neurodivergent individuals
• A true team player
• Excellent computer skills, and an ability to write clear and concise reports which focus on the client’s strengths and challenges
• A clear, professional, warm, and informative communication style
• Critical thinking and problem-solving skills
• Self-motivated and comfortable with remote working, blending independent workload and time management with working with colleagues based in different locations.
• Capacity to manage fast paced change
• Understanding the needs of a new service that scales at a quick pace
• Managing team and group dynamics

FURTHER INFORMATION

ProblemShared is a remote business, and we have no central office. As a result, the team all work from home (or other suitable locations) so you will need to be comfortable with this as a working environment – and have a reliable internet connection. We have a lot to achieve to deliver a truly excellent proposition for our community of professionals and their clients and so the successful new team members need to be highly motivated self-starters.

• Full Time
• Salary £62,500 dependent on experience
• Discretionary bonus in year 1 moving to a target related bonus scheme

Where applicable

• Flexible remote working.
• Annual Leave 30 days + Public holidays pro-rata where applicable
• Health and insurance plan where relevant
• A desire to build something that matters, genuinely making a difference to

people’s lives and enabling them to reach their full potentials

Job Type: Full-time

Salary: £62,500.00 per year

Benefits:

• Private medical insurance
• Work from home

Schedule:

• Monday to Friday

Experience:

• Line Management: 3 years (preferred)
• core professional: 5 years (required)

Work Location: Remote

Expected start date: 08/05/2023