Attraction Warden Bodmin, England
Job description
Luxury | History | Cornwall
When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. It has now been transformed into a luxury boutique hotel with an immersive visitor attraction and an authentic heritage museum which give visitors an experience of life in the former jail. Combined, these give our guests a unique haven of style, luxury and experience, set within breath-taking historic surroundings.
The Bodmin Jail is firmly established within the luxury leisure market, offering a 70-bedroom boutique hotel, a visitor attraction and a heritage museum, all in one location. Located in the heart of Cornwall, our one-of-a-kind property provides the setting for new stories, cherished memories and unlimited possibilities. We delight our guests with our sophisticated yet cosy Champagne Bar, our signature destination restaurant, and our more relaxed Courtyard restaurant for both daytime and night-time dining - inside and al fresco, when the weather permits - plenty of unique spaces to soak up all the heritage and intrigue of this amazing place.
Attraction Warden
We have a great seasonal opportunity for someone who is keen on working in this historic building and enjoys delivering a great service to all of our visitors. You’ll need to love working as part of a wider team, be able to communicate with a whole range of visitors and have an agile approach. You will be working across three key roles: bookings and enquires, ticketing and visitor welcome and retail. Thriving in a fast-paced environment, such as being proactive to visitors needs and having a keen eye for detail is really important to us, it’s how we keep the visitor experience truly memorable.
There will be regular weekend and public holiday working in this role, which is vital to the seamless daily running of the venue. You will be passionate about a customer facing role and it’s important that you are dedicated, resilient and enthusiastic while staying firm on our core values of being ‘creative in our approach’, ‘loyal with our relationships’ and ‘memorable in our delivery’.
Our overall aim is to build a place to be proud of with a suite of experiences that consistently offer true luxury and excitement. We believe that this starts with our backbone of attitudes and behaviours:
- Have a high level of integrity
- Be passionate about attention to detail
- Be resilient to complete the work required
- Be kind and considerate always
- Have confidence to speak out when needed
- Be robust in your approach to feedback and change
- Bring your whole self to work and be proud of who you are
- Remain calm under pressure
- Be collaborative and encourage empowerment and enablement
- Be professional, ethical and honest
In order to be successful, we are looking for someone with customer-facing experience and it would be a distinct advantage if you have a keen interest in the history of the property. Full training is provided.
In return we offer:
- An hourly rate above national minimum
- On-site benefits with Company rewards and discounts
- Many career and learning opportunities
By applying for this position, you are consenting for The Bodmin Jail Ltd to receive and process your personal data for the purposes of the job application only.
