Find More Than 10K+
United Kingdom Jobs

Job description

Key Responsibilities

• Provide a welcoming environment to our guests by demonstrating consistent high levels of service.
• Assure the following areas are clean and tidy at all times: locker room, public areas, gym, and pool.
• Responsible for monitoring fitness facilities ensuring positive and friendly customer relations.
• Observes all activity within assigned areas offering assistance and instruction to guests/visitors.
• Follow Spa opening procedures. Be familiar with all hotel packages, promotions, prices and rates.
• Set and maintain water/tea stations. Maintain newspapers & magazines. Greet guests.
• Maintain knowledge of hours of operation, memberships, reservations, rentals, fees, products and merchandise. Escort guests to locker room
• Maintain knowledge of and comply with all Rosewood Spa policies/service procedures/standards.
• Responsible for ensuring a smooth Spa experience to our guests.
• Maintains impeccable standards of room and personal cleanliness, safety, and hygiene.
• Ensures compliance to all hotel policies, programs, and core practices.
• Other duties as assigned

Job Type: Full-time

Benefits:

• Dental care
• Paid time off
• Store discount
• Vision care

Day range:

• Weekend availability

Flexible Language Requirement:

• French not required

Shift:

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Morning shift

Ability to commute/relocate:

• Vancouver, BC V6C 1P7: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Serving It Right (preferred)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)

Work Location: In person

About Rosewood Hotel Group

CEO: Sonia Cheng
Revenue: Unknown / Non-Applicable
Size: 10000+ Employees
Type: Company - Private
Website: www.rosewoodhotelgroup.com
Year Founded: 1979