attendant Stoke-on-Trent, England
Job description
Come and work for a winning team and where 86% of our team are proud to work!!
The ideal candidate will preferably have previous food and beverage experience, excellent customer care and social skills, be able to work using their own initiative and the ability to work as part of a dynamic team.
You’ll be passionate about providing excellent customer service for our guests. From serving our guests drinks & to serving food, you'll be an all-rounder, happy to help and working across all areas. You'll be great at communication, have loads of team spirit and the drive to learn and develop in the role as you go.
Relevant experience may be helpful but if not then don't worry as full training will be given.
We love to promote great people from within, so there are always opportunities for progression.
- Able to work in all areas of food and beverage including Bar, Restaurant, Room Service.
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Food and Beverage and/or industry experience
- Experience with cash handling
- Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
50% off food and beverage
Team member rates from £45.00 in our worldwide hotel
Job Types: Part-time, Permanent
Part-time hours: 0-20 per week
Salary: Up to £10.51 per hour
Benefits:
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Tips
Work Location: In person
Reference ID: DT21.07.23
