Associate Personal Shopper APAC London, England
Job description
We are looking for APAC focussed Associate Personal Shoppers but are open to languages within the APAC region.
As an Associate Personal Shopper (APAC region specific), you will drive your business, developing your client book, sales and product margin. Through developing relationships with clients based on understanding their tastes and lifestyle, you will encourage repeat purchases and new client referrals.
Salary for this role is £28,000 which is in line with our Shopper programme. This is a base salary, not including our amazing commission packages which would be on top!
As well as your base salary, you will also receive a great commission structure plus bonus. We also have a great Shopper Program for your career development which will allow you to level up as you hit your targets.
This role and the team are hybrid based out of Telephone House in Shoreditch, London. This role does have in-office expectations because of how we operate as a team and business, and although we’re really open to what those are and how they work, this team does require 2-3 days a week together in the office.
We regret that we are not open to fully remote applications right now for this reason, but what we can offer is a flexible working approach which can be discussed per role and a host of team cultural activities and treats in our office.
You Will:
- Deliver revenue and pipeline/sales funnel management to help you and your personal shopper(s) track, manage, and succeed against your sales targets
- Hold client appointments both domestically and internationally (if required), as well as via chat commerce
- Convert & acquire clients from new inbound requests on chat & social platforms
- Uphold operational excellence & train junior team members to full operational competency
- Hold in-town shopping days and/or virtual shopping appointments to proactively source and suggest new products and brands
- Liaising with brand partners about new product launches and upcoming collections of interest to your personal shoppers clients
Requirements:
You Have:
- Proven experience as an assistant or equivalent in a junior sales role within the luxury fashion industry or at Threads
- Social media savvy and confident with learning to use new platforms
- Evidence of contribution to sales targets
- An understanding of how to engage, empathise and up-sell with High Net Worth, luxury customers
- Extensive product and brand awareness in the luxury goods market
Benefits:
Our Benefits and Perks:
- Vitality at Work + Private Medical Insurance plans
- Employee Assistance Programme
- Denplan
- Eyecare Vouchers
- Pension
- Staff discounts
- Enhanced Parent Program + Parental Leave
- The Inclusive Threads DE&I Program
- 25 Days Holiday
- Paid sick leave
- Flexible working
- Long service awards
- Mentorship & Coaching
- 12 weeks Leadership programme
About Threads:
Want to help build the future of luxury fashion commerce? If so, you’ve come to the right place.
Threads is a creative, luxury fashion personal shopping and commerce business. Through social and chat-based media, we inspire our international client base to discover the rarest luxury items. We then search the globe to procure them for our clients; this is the future of retail.
Threads is in Tech City’s Future Fifty programme which recognises some of the UK’s fastest growing businesses, pioneering the best luxury shopping experience in the world!
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Equity in selection practices
Threads practise equity in selection through targeting less represented talent pools, and offering access to development and support in interviews. We do this because we want to provide less represented groups with access to opportunities, and us, access to great people. All candidate offers are decided on the basis of qualifications, merit, and business need. If we have two candidates at the final stage, we choose the best candidate for the job.
We are a Disability Confident Employer, and have committed to the recruitment and continued employment of people with disabilities. We are working towards improved employment practices to ensure those with disabilities receive full and fair consideration for all types of vacancies as well as for training, career development and promotion. Our goal is to be recognised as an employer providing employment opportunities for people with disabilities.
Job Type: Full-time
Salary: £28,000.00 per year
