Site Name: USA - Pennsylvania - Upper Providence, Belgium-Wavre, Canada - Ontario - Mississauga, GSK House, UK - Hertfordshire - Stevenage
Posted Date: Jul 21 2023

Significant health disparities persist across different demographic groups evidenced by worse incidence rates or outcomes in many chronic or communicable diseases. In this context, we also see the proportion of women, elderly, pediatric and racial/ethnic minorities included in industry-sponsored trials not reflective of the prevalence of disease in the underlying population. Despite an increased focus on opportunities in this area, industry still fails in highlighting differences in drug metabolism, variability in responses and safety amongst different clinical trial subpopulations. Ignoring diversity in a population is a missed scientific opportunity to fully understand the factors that lead to disease, health, and differential treatment responses. By 2020 minorities will have accounted for over 40% of the US population. With the increased regulatory focus and expectations around diversity, addressing the existing gap is the right thing to do and it is also a scientific and business opportunity to progress differentiated medicines for all patients that suffer the diseases we study.

Your Responsibilities: The Clinical Trial Diversity Operations Leads are responsible for the planning, coordination, and execution of diversity and inclusion activities within GSK clinical trials. This includes developing project plans, managing budgets, tracking progress, and ensuring that all projects are completed on time and within budget. The CTD Ops Lead will also work with the Director of Analytics and Director of Engagement to identify, develop, and implement new diversity initiatives.

Additional key responsibilities include:

• Develop project plans, including timelines, budgets, and deliverables.
• Manage project budgets and track progress.
• Communicate with project stakeholders, including study teams, investigators, and CROs.
• Identify and mitigate risks.
• Ensure that all projects are completed on time and within budget.
• Support patient insights across the Medicines lifecycle through effective networking internally with key stakeholders (Discovery Medicines Lead, Clinical Development Lead, Value Evidence Lead, Global Medical Affairs Lead and Local Country Patient Engagement Lead) and externally with patients.
• Manage contracts and operations of disease state expert panels consisting of physicians, patients, care partners and advocates who will be our partners in the development of clinical trials and beyond - wherever “real-world” input would be beneficial.
• Effectively guide colleagues on most appropriate patient engagement sources and approaches to meet specific business objectives.
• Partners with global teams to ensure strategic alignment and appropriate understanding of physicians, patients and patient voice in patient related R&D activities and in the transition of patient engagement activity at the global level to the local one.
• Drive the collaborations with communications agencies, disease-specific patient organisations, patient advocates, and patients not associated with organisations.
• Build upon digital efforts underway to identify target areas of need and clinical site metrics.
• Includes effective two-way engagement with patients to ensure that patients receive valuable information and communication from GSK.
• Collaborate with business units, (e.g. Epidemiology, Real World Evidence, Data and Analytics, Ethnopharmacology, Target Sciences) and senior stakeholders across the enterprise (Pharma, Consumer Health & Vaccines) to inform and educate staff on the importance of Clinical Trial Diversity (CTD) and regulatory requirements of enrolling patients across diverse demographics.
• Build trust with patient advocacy groups and community organizations with a focus on health disparities.
• Maintain a repository of best practices on CTD and share across the enterprise.

Why You?

Basic qualifications:

• Bachelor's Degree
• Experience working directly with physicians & patients to gather insights and understand their perspectives.
• Leadership experience in a matrix environment with key internal and external stakeholders & partners.
• Experience with US-based & Global-based Marketing programs.

Preferred Qualifications

• Demonstrated ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Genuine interest, understanding and motivation to address the multifaceted challenge of Clinical Trial Diversity.
• Empathic and credible leader with strategic thinking and excellent communication skills and gravitas.
• Experience with global clinical development programs, therapeutic and vaccines are a plus

We are looking for a highly motivated and experienced Operations Lead to join our team. If you are passionate about diversity and inclusion in clinical trials, we encourage you to apply.

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

• Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk.
• Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
• Continuously looking for opportunities to learn, build skills and share learning.
• Sustaining energy and well-being .
• Building strong relationships and collaboration, honest and open conversations.
• Budgeting and cost-consciousness.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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