Associate Data Analyst Apprentice Newcastle upon Tyne, England
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About the job
Job summary
Are you an enthusiastic individual with an analytical approach?
Are you looking to earn while you learn and gain valuable experience in working on a digital transformation project?
This could be the perfect time to apply for our Level 4 apprenticeship as a Data Analyst
At HMRC, we are already one of the most digitally advanced tax authorities in the world and have one of the largest IT infrastructures and data sources in the UK. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge!
HMRC is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC’s Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for a broad range of technical and operational issues.
See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
Job description
This is an exciting opportunity to earn while you learn. You’ll be supported by your line manager, apprenticeship development manager, skills coach and the data analyst community, as well as fellow apprentices on the programme, so you will have plenty sources of encouragement and support to help you succeed.
This is a permanent position; you will be given 20% off the job training to allow you to complete your apprenticeship within your working hours. Typically, the apprenticeship will run for 18-24 months.
As a Associate Data Analyst Apprentice you will collect, organise and study data to provide business insight, recognising the potential for automation of business processes and improvements in information systems and feed these into the programme/portfolio process to enable resource to be appropriately allocated, with a focus on not just the business needs, but the end user also.
You will keep up-to-date with changes to user habits, preferences and behaviours across various digital platforms and understand the implications for successful delivery of government digital services.
Job Responsibilities
In this role you will:
- Assist with the development of complex and high-profile analytical products.
- Manage competing demands and priorities
- Collaborate with the business to effectively identify and clarify the overall scope and requirements of analytical work.
- Analyse multiple datasets to produce clear findings.
- Identify and share best practice.
- Ensure products meet our quality standards.
- Effectively translate technical concepts into non-technical language and communicate when required to internal and external stakeholders.
- Provide regular progress updates on your analysis, keeping stakeholders informed.
Person specification
Essential Criteria:
We are looking for someone who:
- Data visualisation - Can use software to manipulate and analyse data, for example, using Excel or other software to merge, analyse, visualise, and consolidate data using pivot tables, functions, and charts.
- Data modelling, cleansing and enrichment - Has an awareness of analytical techniques and tools (e.g., SQL, data analysis, statistics, forecasting or modelling) and how they might be applied to business problems.
- Communication – Has an awareness of the need to translate technical concepts into non-technical language and communicate. You can understand what communication is required with internal and external stakeholders.
- Is comfortable learning to use new tools and large datasets.
- Has good organisation, attention to detail and prioritisation skills.
- Can work in a team and collaborate.
You must also hold one of the following:
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Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role)
PLUS: - 5 GCSEs (or other equivalent), including English and Maths at Grade 4 (C) or above – or be willing to complete a level 2 English and Maths functional skills qualification.
We reserve the right to eliminate candidates who are over or under qualified for the role based on previous qualifications and experience detailed in their application.
Qualifications
- Level 3 qualification (apprenticeship/A-levels/BTEC, etc)
- OR equivalent work experience (typically two years in a relevant role)
- 5 GCSEs (or other equivalent), including English and Maths at Grade 4 (C) or above – or be willing to complete a level 2 English and Maths functional skills qualification.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Making Effective Decisions
- Managing a Quality Service
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
What qualifications will you get?
This post is a permanent position within HM Revenue & Customs.
All apprentices who meet the scheme’s milestones will receive a Level 4 apprenticeship qualification in Data Analysis.
Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
As part of the application process, you will be asked to complete a CV and a 500-word personal statement demonstrating how you meet the essential criteria for the role. Further details around what this will entail are listed on the application form.
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CV & Qualifications
Your CV is all about summarising your skills, knowledge and experience suitable for the role.
It should make clear how your current qualification/experience level meets the eligibility criteria, providing details of all qualifications and grades. -
Complete 500-word personal statement demonstrating:
Why you are interested in the role?
How you meet the essential criteria?
Applicants will be sifted on CVs and personal statements submitted against the specification above, in particular the essential criteria.
We reserve the right to raise the score required at any stage of the process in order to manage numbers.
Following the application closing date, you may be invited to an assessment centre. The assessment centre will be a 2-stage process consisting of an interview, paired/group exercise and presentation. This will be delivered virtually via Microsoft Teams. The assessment centre will be conducted by staff from HMRC, focusing on experience and strengths of the candidates.
Interviews will focus on the candidates’ application, their knowledge, experience and competence, and the essential criteria required.
Interview dates to be confirmed.
A reserve list may be held for a period of up to 6 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Eligibility
To check that you are eligible to apply, review this eligibility information
Important information for existing HMRC contractual homeworkers:
This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need, so please review the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you are able to travel to.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact [email protected] as soon as possible.
Equality and Diversity
We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued, supported and comfortable being their true self at work.
We’re proud to be a diverse and inclusive employer, supporting social mobility by giving opportunities to people from all walks of life. We want to maximise the potential of everyone who chooses to work for us and offer a range of flexible working patterns and support. Our aim is to make a fulfilling career at HMRC accessible to you.
For more information on how we make this happen, review this information on our culture and values.
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Locations
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
Security Update
For more information on the level of security checks we will carry out, review this information on security checks
Further Information
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.
Duplicate applications for the same vacancy will also be withdrawn.
Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk
Problems during the application process
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If you think you’ve made a mistake on a submitted application (e.g. you’ve ticked the incorrect eligibility box), please contact [email protected] at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.
Please use the subject line to insert appropriate wording e.g. Please re-open my application - 292355 & vacancy closing date 19/06/2023.
For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
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Recruitment team
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