Associate Banker Exeter
Job description
Available Job Today Associate Banker
Exeter
As a Barclays Associate Banker, you’ll be assisting and contributing to the growth of one or more relationship managed portfolios across UK Corporate Banking. Closely working with one or more Bankers and/or Associate Bankers to delight customers and maximise overall satisfaction & advocacy. Proactive use of broader client/colleague support functions to enable our journey to become the ‘go-to’ bank. You will develop a solid foundation in Corporate Banking knowledge, skills and forms a key step in the career path to becoming a Corporate Banker.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.
• Supporting Banker(s) to proactively develop and maintain new and existing client relationships
- Improving and maintaining Client Satisfaction scores by providing exceptional service by deepening your knowledge with clients and their needs
- Developing a working knowledge of key Corporate Banking products applicable to your segment
- Leading active client meeting preparation and attend meetings with Banker(s) where appropriate
- Ensuring servicing activity is directed towards the appropriate contact point and educate clients to use the correct servicing channels
- Managing portfolio contact strategy, including input into Client Account Plans
- Undertaking timely Client Service Reviews and maintain accurate client records in Salesforce
- Taking ownership in the handling of client complaints and ensure conformance with regulatory complaints policy
• Track record of delivering results through building relationships
- Solid customer relationships & internal network relationships
- Experience in client service & communication
- Planning and organisational skills
• Awareness of business/personal customer solutions
- Be qualified or working towards Professional Study Qualifications eg IFS
- Knowledge of Lending related activity
- Significant Knowledge of Corporate Banking and role of segments within this
Where will you be working?
In the heart of Exeter, situated on main High Street, the Corporate office is located on the top floor of the site above Exeter branch. The building also houses Retail Banking, Business Banking, Premier Banking and Mortgage Advisors. It’s a vibrant environment that welcomes customers from the local area to really help them in their banking journey.”
#LI-Hybrid
