Job description
PMO Associate
We are TravelPerk: a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015. Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries.
Over the past few years, we've been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We're revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way.
TravelPerk are innovators. During the last year we have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team. From TravelCare to FlexiPerk and of course GreenPerk we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that's where you come in!
Job Description
As a PMO associate, you'll have the chance to work on exciting projects, such as incorporating AI technology into our day-to-day workflows and analysing customer data to understand how we can improve. You'll also get to deep dive into our processes, identify areas for improvement and work collaboratively with the team to make meaningful changes. While this is not a full-time position, we'll allocate up to 80% of your time to focus on special projects.
At TravelPerk, we're passionate about providing our team with the tools and resources they need to grow and develop professionally. So, if you are tech-savvy, have a continuous improvement and problem-solving mindset and you're ready to take on an exciting new challenge and contribute to the growth of our company, then we'd love to hear from you!
Responsibilities:
What you will do:
- Evaluate existing processes to understand how they are currently functioning and identify areas for improvement. This may involve doing the necessary work and investigation to understand gaps in processes.
- Trial and provide feedback on new processes, features and technology
- Assist with designing and implementing new processes, which may involve creating process flows, identifying necessary tools, gaps in technology and working with other teams to implement changes.
- Support team members on new processes
- Maintain accurate and up-to-date records of processes and feedback, ensuring that all deadlines are met and necessary documentation and information fully up to date
What you need:
- Good knowledge of our internal processes and tools
- Strong analytical, oral communication, and technical writing abilities
- Tech-savvy, proficient in using G suite
- Continuous improvement and problem-solving mindset
- Ability to work independently and in a team environment
- Ability to analyse and dig in to data to understand the why
- GDS knowledge is a plus
What do we offer?
- A competitive compensation package, including equity in TravelPerk
- Generous vacation days so you can rest and recharge
- Health perks such as private healthcare or gym allowance, depending on your location
- Family services that include adoption benefits and equal paid parental leave
- Unforgettable TravelPerk events
- Mental health support tool for your wellbeing
- Exponential growth & personal development opportunities
How we work:
Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our Birmingham hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
For certain positions we can help with relocation from anywhere in the world, please let us know in your applications and we will assess whether this is possible.
English is the official language at the office. Please submit your resume in English if you choose to apply.
At TravelPerk we believe that diversity adds incredible value to our teams, our products, and our culture. We don't just accept differences—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place regardless of race, religion, gender, sexual orientation, national origin, disability or age.