Assistant Studio Manager London, England
Job description
Company Overview
Sonya Winner Rug Studio is a small award-winning luxury design studio creating graphic, vibrant and highly original contemporary rugs that transform a space with their positive happy colours and bold designs. The business (based in London NW5) has grown quickly in the last year, so it is an exciting time to join our small, dynamic, fun and creative team. We pride ourselves in developing close relationships with our customers resulting with more than 35% repeat purchases. We sell online (90% of sales) and in our beautiful designer showroom to end customers and interior designers. Our main focus is selling online to end user driven by organic search, social media activity, press features and online advertising.
See more on our design process - https://www.youtube.com/watch?v=zydubP2BubA
And Showroom/Design Studio - https://www.youtube.com/watch?v=AoxZrEogl_o
Work environment
Our airy and spacious light-filled studio/showroom is located in a quiet village backwater close to Hampstead Heath, independent shops and cafes, the Tube and Overground. Our ergonomic design studio at the back of the showroom has a fully equipped kitchen, a shower for running or cycling to work and 2 laidback, loving hypoallergenic studio dogs!
Job Role Overview:
This is a hands-on role supporting the Studio Manager with a variation of tasks predominantly consisting of admin, IT, and general assistance to the running of the day-to-day studio. You will have at least 2 year’s experience in a similar role and will be highly organised and reliable, whilst being proactive and efficient. We are looking for someone with an eagerness to learn who wants toprogress within a small team where you will be encouraged to take on more responsibility as you grow with the prospect for rapid promotion. Pleas
Studio/ Showroom tasks
· · Creating price lists
· Creating client presentations
· · Updating Studio “how to” video guides
·
· Manging and · ordering and returning showroom and office supplies
· · Computer management -–contacting external IT support when problems arise.
· · Instructing/supervising cleaner
· · Keeping the showroom tidy and presentable on a daily basis.
· · Keeping our colour library up to date.
· Keeping online files, folders and databases up to date and very well organised
· Assisting with planning of photoshoots and on location
Production Tasks:
· · Adding information to artworksand checking accuracy
· Updating and organising Google Drive shared with manufactures
· Updating excel/google sheets
· Creating instructions for improvements and corrections to send to manufactures
Rug Stock Management tasks
· · Keeping stock room organised.
·
· · Assisting Studio Manger with tTwice a year stock takes.
· · Receiving rug shipments -–checking delivery notes -–inspectingand labelling
· · Maintaining accurate website stock levels on excel and website
Shipping tasks
- Booking shipments and creating paperwork using My DHL .
- Recording, and tracking all shipments on master excel sheet
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· Picking, checking and · packing rugs, and final quality control before shipment
· Trouble shooting any delivery issues
· · Monitoring orders and updating back end of website
Customer Communication:
· Booking in customer showroom appointments
· Greet clients that visit the showroom and assist in appointments
· Following up with leads and updating CRM
· Send clients their tracking information and post-sale rug care
· Creating bespoke coupon codes for clients
· Assist with taking payment from customers by either creating bespoke payment links, over the phone or in person using the card machine
Bookkeeping tasks
· · Downloading invoices from supplier websites and accounts inbox, scanning and uploadingpaper invoices for our bookkeeper to our Google drive
· Creating customer invoices and receipts.
WordPress/ WooCommerce Website/ Social Media Management
· · Creating product pages for new products (training provided)
· Photographing rugs for ex-display section and uploading onto website
· · Uploading Testimonials (using images retouched by the Studio Artist)
· · Posting content for social media
Skills Required
· 21years+ experience at 1 company working in a similar role with references .
· Fluent English, strong writing and verbal skills.
· Full right to work in the UK
· Extremely well organised and good attention to detail.
· Reliable and punctual, with excellent planning and organisational skills.
· Apple Mac, Microsoft Office, especially Excel and Google sheets experience
- Knowledge of Google drive
· Knowledge of Adobe Suite is an advantage
Job Type: Full-time, Permanent, Studio based Mon-Fri
Salary: £262,000.00-£304,000.00 per year DOE
28 days holiday + your birthday off
Private healthcare on passing probation period
Closing date for applications: 20th November 2022
To apply please send a cover letter and your CV
Job Type: Full-time
Salary: £26,000.00-£30,000.00 per year
Benefits:
- Private medical insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- You must be based in London
- You must have excellent skills using Microsoft Excel and Google Drive/Sheets
- You must be very highly organised
Work Location: In person
