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Are you a retail superstar who’s passionate about helping make a difference?

We’re hiring!

The British Red Cross is looking for a dynamic assistant shop manager to join our friendly charity shop team in Horncastle. This is a fantastic opportunity to further develop your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.

Retailing with a difference

Helping people in crisis begins at your local charity shop.

Full of pre-loved clothing, accessories, gifts, and more, our 300 shops across the UK are home to over 5000 volunteers and 700 paid staff. We’re one big team that loves meeting people from all walks of life.

In this hands-on role, you will support the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street. From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.

Alongside the shop manager, you will help to create a brilliant shopping environment and provide an excellent customer experience in store. You will support the manager to oversee a team of dedicated volunteers, supporting their induction, management, and development. Together, you'll all represent the British Red Cross to a high standard and embody our core values.

"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager

This role could be for you if:

You’re a retail superstar with the experience and know-how from working in a shop environment.

You're a people-person who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.

You're commercially savvy who has a good understanding of financial targets and measures, alongside proven IT skills.

What will you get from this role?

Working at one of the UK’s largest charities, you’ll enjoy a range of benefits:

Training – a comprehensive induction programme
Creativity – use your creative freedom to fashion displays that your customers will love
Team working – you’ll be part of a friendly team dedicated to making the shop a success
Flexible working – we’ll do what we can to make sure you can work in a way which suits you and your lifestyle
Learning opportunities – benefit from a range of personal development and skills-based learning programmes, and learn about important topics such as diversity and inclusion
Career opportunities – we’ll support you to navigate your career through options such as job shadowing, secondments, and apprenticeships
Discounts – access to brilliant discounts on everyday products through the Blue Light Discount Card and our own employee benefits.

You’ll enjoy other benefits such as 36 days holiday, option to buy additional holidays and up to 6% pension contribution. Check out our staff benefits brochure for more information.

The closing date for applications is 21st May 2023. We will be reviewing application as the campaign progresses and encourage an early application.