Job description
Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant - Customer Advisor.
As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!
How will you make an impact?
As a member of our store team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:
- Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
- Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
- Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
- Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
- Identifying opportunities for add-on sales
Please note this role is 8 hours per week on a rota basis.
You’ll fit right in if you have:
- A passion for providing excellent customer service
- Great communication skills
- Strong organisational skills with the ability to multi-task
- A willingness to learn about all things outdoors
What’s in it for you?
Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:
- Base salary of £10.42 per hour (£8.45 for under 21's)
- Bonus of up to £750 per annum (in proportion with hours worked)
- 40-60% discount across our range of products
- Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle.
But there’s more, for a full list of what we offer at O&CC check out our brochure here.
Applications from all genders and backgrounds are encouraged.
O&CC aims to be an inclusive employer, where difference is celebrated, respected, and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.
This advert may close early if sufficient applications are received. Your application will be held in our ATS and processed in line with our privacy policy, visible on our website.
Job Types: Part-time, Permanent
Part-time hours: 8 per week
Salary: Up to £10.42 per hour
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Grasmere, Cumbria: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any unspent criminal convictions?
- Do you require any particular arrangements if you were to be shortlisted for an interview?
Work authorisation:
- United Kingdom (required)
Work Location: In person
About Cotswold Outdoor
CEO: Jose Finch
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: Company - Private
Website: www.cotswoldoutdoor.com
Year Founded: 1974