Assistant Sales Representative Southampton, England
Job description
About us
Blooms & Partners is a small business in Southampton. We are customer-centric, social and inclusive.
Our work environment includes:
- Growth opportunities
- Casual work attire
- International workforce
- Flexible working hours
We are looking for a Customer Service Assistan to join our sales team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general information about our products and services. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a timely manner.
- Maintain customer records and update customer information as needed.
- Develop and maintain positive relationships with customers.
- Follow up with customers to ensure satisfaction.
- Identify and escalate issues to appropriate personnel.
Benefits:
- Quarterly bonus incentive
- Contracted hours, flexible
- Progression & career opportunities
- Employee assistance programme
- Recognition rewards
- Learning & development opportunities
- Compassionate leave
We pride ourselves in being an equal oppurtunity employer, so we welcome all candidates from different backgrounds to apply with their updated CV today.
We offer flexible working hours with the option to only work Monday-Friday with no weekend shifts in order to have a great work-life balance.
Job Types: Full-time, Apprenticeship, Graduate
Salary: £24,147.00-£25,461.00 per year
Benefits:
- Casual dress
- Free or subsidised travel
- Sick pay
- Transport links
- Unlimited paid holidays
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
