Assistant Reservations Manager

Assistant Reservations Manager Twickenham, England

Crowne Plaza Holiday Inn T4
Full Time Twickenham, England 29400 GBP ANNUAL Today
Job description

The Crowne Plaza & Holiday Inn Express Hotel at London Heathrow Terminal 4 is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.


Assistant Reservations Manager

£29,400.00 Gross per annum

We treat our team like family and our guest like royalty!

We are looking for an Assistant Reservations Manager who will delight our guests with sincere, attentive service.


The Assistant Reservations Manager will be responsible for recording and processing all reservation enquiries made by phone or e-mail efficiently and accurately, maximising sales and room occupancy rates.

What we are looking for:

  • You will be obsessed about brand standards and genuinely care about guest experience and exceeding guest expectations.
  • You are extremely organised and a great eye for detail
  • Good knowledge of reservations systems (Opera/Marsha/OnQ) would be desirable
  • Previous experience as a Assistant Reservations Manager or in Front Office in a hotel would be beneficial but not essential

What do we offer?

All our Assistant Reservations Manager receive some excellent company benefits:

  • A very competitive salary
  • 28 days paid holiday with an extra 5 days, following 5 years’ service
  • Discounted hotel room rates across our hotels, for you and friends and family
  • Fantastic Training and Development opportunities
  • Uniform and Complimentary Dry Cleaning
  • Free Meals on shift
  • Pension cover
  • Unrivalled Career Progression prospects

Apply now to be our new Assistant Reservations Manager and join our team!

Assistant Reservations Manager
Crowne Plaza Holiday Inn T4

www.ihg.com
Canton, United States
Keith Barr
Unknown / Non-Applicable
51 to 200 Employees
Subsidiary or Business Segment
Hotels & Resorts
2003
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