Assistant Outpatient Services Manager Blackpool, England
Job description
This is an exciting opportunity to work with the outpatient team and be a part of how outpatients develops over the next 12 months. The post holder will have the opportunity to work behind the scenes of outpatients, supporting the team with developments to improve outpatient systems, processes and waiting list management.
It is important the post holder is able to work flexibly at times using their own initiative and organisational skills to complete tasks.
Patients are at the heart of all the work we do in outpatients, and we are looking for someone who shares the same passion to provide the best care we can.
The post holder will help support both the Outpatient Services Manger and Head of Outpatients in identifying areas of improvement for outpatients, and also working with specialities to recognised areas of development and support implementation of changes towards improving outpatients.
When applying for this position, it is essential that you read the job description and person specification.
Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge, and experience.
Please note, people reviewing your application will be seeking evidence that you meet the essential criteria of the person specification. In line with the Department of Health guidelines, the Trust operates a strict smoke free policy.
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.
We are looking for a passionate, well-motivated person with a positive approach to provide administrative support within the outpatient’s team.
Some of the main duties and responsibilities will be:
- Working to improve data quality management of outpatients, including waiting lists, clinic administrative processes and outcome reporting.
- Provide outpatient information at divisional meetings, identifying areas of improvement and working with specialities to achieve those improvements.
- Working alongside appointments to ensure patients receive their appointments and communications in a timely manner.
- Identifying improvements in outpatient systems and processes, and implementing solutions.
Please ensure you have read through the attached job description and person specification before submitting your application.
