Job description
Agile Working Options
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office.
About the opportunity
We have a 12-Month Fixed Term Contract opportunity for an Assistant Marketing Manager to join the B2B Operational Communications team in BME, where we support teams across the bank with our iconic brands to deliver our customer agenda.
Within this role, you’ll develop and deliver outstanding customer communications that affect the daily lives of our Business and Commercial Banking customers. To help our customers make the right financial decisions, our communications need to be clear, engaging, and empathetic.
- Plan, create, and deliver mandatory, regulatory and operational customer communications.
- Follow our customer communications principles – ask us about these.
- Make the best use of the data to create messages that are helpful, relevant and personalised.
- Manage feedback and approvals, as well as looking after costs across several campaigns and projects.
- Work with colleagues to find ways to improve our current communications processes.
Why Lloyds Banking Group
What you'll need
- A keen interest in communications, ideally with a B2B marketing background – such as delivery of end-to-end campaigns.
- Experience in creating written content. We can also help you learn different formats we use.
- An awareness of the regulations that Lloyds Banking Group must follow.
- Stakeholder and project management skills, ideally with agencies and printers.
- Excellent attention to detail. You’ll support the team proofreading their communications.
- Some copywriting experience which includes customer communication and content development across multiple formats and channels would be desirable.
About working for us
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.