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The NSE (North South Europe) Cyber Culture team are passionate about the human element of confidentiality, privacy and security risk. Our role is to build a strong, security aware culture, equipping our people with the necessary skills and knowledge to keep themselves, the firm and our clients safe.

We are a small team with a big remit. To sustain a strong security culture across our 65,000+ NSE people, we rely on our cyber champions to be our voice and primary advocate for security within their various teams. We have over 100 champions who help us to educate our diverse, widely distributed workforce towards better security practices and behaviours.

The Champions & Reporting manager has a pivotal, dual role in the team:

• Managing the Cyber Champions network to ensure its ongoing success and,
• Informing the effectiveness of all NSE Cyber Culture initiatives, including training, campaigns and the champions programme, through data analysis and reporting.

Collaborating with NSE wide stakeholders and SMEs, this is a fantastic opportunity to work as part of a culturally diverse NSE team, supporting NSE integration.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Reporting into the NSE Cyber Culture Lead, you will be responsible for continual growth and improvement of our Cyber Champions program through delivery of roadmap initiatives and partnering with geography security teams. You will also own the Cyber Culture impact measurement strategy; identifying data sources, reporting metrics and providing insights to evaluate behavioural change.

You will be involved in hiring and managing a Champions & Reporting Analyst to support you in your role.

Specific responsibilities:

Overall

• Manage and work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
• Responsible for line management of the Champions & Reporting Analyst

Manage the Champions network

• Agree and deliver an innovative Cyber Champions roadmap that gives them a clear, purpose driven agenda and goals.
• Roadmap initiatives would include:
  • Cascade NSE Cyber Culture messaging - run quarterly champion “roadshows” that align to our campaigns, provide campaign related supporting materials for champions to use in their team meetings and channels
  • Educate our champions – organise and run Cyber Academies, bringing in SMEs to present on relevant topics
  • Build a sense of community – organise an NSE champion conference, competitions virtual team building events, Yammer groups
  • Drive continuous improvement – support Geos to run focus groups and surveys
  • Promote our champions – help publicise their presence and commitment, highlight their accomplishments to their people leaders, use badges, certificates
• Partner with Geography Representatives (Geo Reps) to improve how they engage and work with their local champions to achieve greater impact and benefits
• Manage network membership - support Geo reps with onboarding / offboarding activities and work to resolve gaps in Business unit representation.

Deliver Cyber Culture impact measurement and insights

• Define and build an effective Cyber Culture metrics framework to measure behavioural change
• Define metrics, identify data sources, develop dashboards and reports
• Present data and trends to understand the effectiveness of our initiatives, opportunities for improvement and key risks and behaviours to target in future awareness initiatives.

Connect to your skills and professional experience

Essential

• Good understanding of the purpose, function and challenges of operating a champion or ambassador programme
• An understanding of the metrics needed to assess the effectiveness of learning initiatives and cultural change
• Excellent communication and interpersonal skills across all grades and across different NSE geographies.
• Strong project management skills; with the ability to prioritise and deliver tasks to a high standard, promptly addressing or escalating concerns.
• Creative and critical thinker, with attention to detail and ability to see the bigger picture for programme goals and improvements
• Ability to facilitate virtual meetings and workshops with large groups and a diverse range of stakeholders
• Ability to leverage their network and resources to deliver meaningful champions initiatives
• Proficient in the use of Excel and PowerPoint
• Comfortable working in a virtual team environment

Desirable

• Experience of running large scale champion / ambassador programmes
• A competent, user-orientated understanding of confidentiality, data security and privacy concepts
• Data analysis and reporting experience for measuring of impact of various initiatives
• Proficient in use of Power BI or other reporting tools

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.

Be part of Deloitte North and South Europe

At Deloitte, you’ll be joining an innovative firm, working together to make positive change happen. In the UK, we are part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network.

Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta) Ireland, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK, as well as countries further afield in the Middle East, including Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen).

There are more than 2,700 partners and over 65,000 people that make up our dynamic teams across these regions, who are together responsible for creating €7bn of revenue. We have an unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region.

Respect and Inclusion

In the NSE Ambition we’ve committed to creating an inclusive environment for all and addressing inequality, to deliver on and scale our inclusion agenda. Our vision is to provide equal opportunities to mitigate systemic bias, develop our people to succeed and thrive through targeted development, evolve and drive our culture around allyship.

Our Purpose & Strategy

Our NSE Ambition focuses on five characteristics - purpose led; universal leaders, inclusive culture; advisory growth, delivery strength; global scale, local touch; and, digital first – which will differentiate our business in the future, enable us to stand further apart from the competition, attract and retain the best talent and be a recognised leader in societal impact – to become THE winning firm. At Deloitte, we tackle our clients’ and society’s challenges to create progress and possibility for those our work affects. We make an impact that matters. That’s our purpose.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds

Connect with your colleagues

“Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact.”

Connect to your agile working options

Location: This role is available to all NSE geographies. Candidates must reside in an NSE geography to apply. There may be some travel to support collaboration and delivery, managed in line with our WorldClimate ambition.

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

You’ll be joining one of our innovative virtual communities. Which means you’ll be part of the NSE team. You’ll spend most of your time working from home like all of your NSE colleagues in the Enabling Functions, or in a local collaboration space when needed. Our hybrid-working model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.

You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon. The future of work is evolving fast and we’re already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.

Discover more about our NSE locations.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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