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Job description

Job Purpose Summary

• To efficiently assist in the smooth running of all aspects of the store operations and achieve targeted sales and company objectives through the use of KPI targets, excellent customer service, enhancing the overall customer experience and introducing an additional element of fun and theatre to the store.
• To be engaging, effectively drawing the customer into the magic of the store and making the experience exciting

Roles and Responsibilities:

• To interact with customers and provide an amazing service.
• To gain product knowledge of all the store's items.
• Leading the team and covering for the Manager in their absence.
• To implement sales promotions and price changes as directed by Management.
• To efficiently adhere to all Company procedures and policies.
• To accurately and efficiently run all till operations and opening/closing processes.
• To escalate any operational challenges faced.
• To provide a safe environment, following Health & Safety guidelines and to be aware of the security of the floor.

* Please note that no list on this job description is exhaustive and you may, at any time, be requested by management to carry out any other task or activity as necessary to the smooth effective operation of the business.

Person Profile:

• High levels of enthusiasm, confidence and energy
• Fun and friendly disposition
• Excellent inter-personal skills
• Professional and logical approach to problem solving
• Demonstrates a high level of professional integrity
• Strong initiative and self – motivation
• Determination to succeed with a ‘can do’ attitude
• Ability to work to deadlines
• To promote personal credibility through working productively
• To work independently with effective time management

Specific Job Skills:

• At least 6 months experience in a retail environment
• Numerate and articulate
• Excellent communication skills both written and verbal
• PC Literate
• Ability to work independently and as part of the team
• Ability to communicate team members views to the Management team effectively

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Employee discount

Work Location: In person