Assistant Manager, Global Process Owner, Client & Engagement Aberdeen, Scotland
Job description
Connect to your Industry
Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
Global Finance Services (GFS) is Deloitte’s global organization that uses the latest generation SAP S/4 technology to provide participating member firms across the globe with a fully managed finance shared service. This effort is part of the SWIFT program, a multi-year finance transformation program globally.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
As part of the Global Process Owner (GPO) Client to Cash (CTC) Process team you will:
- You’ll learn and demonstrate in-depth knowledge of the financial system global template with the ability to socialize the design
- Collaborate with business and process area representatives from participating member firms, DTTL, and GFS to identify and implement new initiatives
- In coordination with the GPO Process Lead, develop business requirements for new enhancements and advance key functionality required by the business globally
- Utilizing strong relationship management skills, you’ll build relationships and networks with leadership and clients of GFS
- Have an impact by working with the different GFS teams and Member Firms to ensure cross functional alignment, share best practices, and support continuous improvement, leveraging ideas from the process operators as appropriate
- Support the mission and responsibilities of onboarding new member firms to S/4 platform
- Maintains, expands, and advances all global template materials; coordinates across teams and process owners to facilitate documentation maintenance
Connect to your skills and professional experience
Essential
- Proven related professional experience
- Experience of SAP and core Microsoft Office packages are essential
- Experience with client and engagement/project master data and financial management in a professional services organization
- Ability to bring business perspective to defining long-term sustainable solutions for the global program and advancement of the global template
- Proven track record within the Deloitte network of member firms OR successful experience working in a comparable global professional services organization required
- Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs
- Demonstrated experience with the project management function collaborating with multidisciplinary project teams and delivering effective business solutions and strategies, frameworks or tools for use at an organization-wide level
- Proven track record in navigating through complex organizations, and with strong influencing skills to drive initiatives through to their successful conclusion
- Can interpret business objectives and drivers to shape initiatives to deliver outcomes that fulfil these business objectives
- Prior knowledge and/or experience with budget, portfolio management, and demand management processes
- Ability to work under constantly changing conditions and tight deadlines
- Strong written and verbal communication skills with the ability to present to and collaborate with business leaders
- Bachelor’s degree or equivalent
Desirable
- Certified Accountant or MBA preferred
Connect to your service line - Enabling Functions
Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
“Deloitte has provided me with outstanding support as a new parent and enabled me to take nine months of parental leave and to work flexibly since I returned to work.”
Connect to your agile working options
Location: UK Wide
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working
You’ll be joining one of our innovative virtual communities. Which means you’ll be part of the Deloitte Global team. You’ll spend most of your time working from home like all of your UK colleagues in the Enabling Functions, or in a local collaboration space when needed. Our hybrid-working model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.
You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon. The future of work is evolving fast and we’re already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.
Discover more about our locations.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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