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Job description

We offer the worlds favourite hot and cold desserts under one roof .Our menu boasts a mouth-watering selection of ice creams, gelatos, waffles, crepes, milk shakes, smoothies and sundaes.

We are seeking a customer focused Assistant Manager to join our store in Ashford Kent .The perfect candidate is someone who has a passion for all things food and beverage and thrives off a bustling environment.

You will be

· Warm, friendly, positive and enthusiastic

· Team focused, able to support and guide our team to deliver the best.

· Have at least one years experience in a hands on management / supervisor capacity within a busy restaurant

· Have bags of energy

We offer:

· A salary of up to £24000

· 50% employee discount

· Meals on duty

· Loyalty and performance bonus

· Pension scheme

· 28 days holiday

·

Responsibilities:

· Be hands on at front of house and behind the counter

· Lead and support the team to prepare all desserts and drinks to standard

· Lead and support the team to provide courteous, prompt service and the very best customer experience

· Identify and delegate responsibilities to staff to ensure objectives are met

· Communicate information and work as a team with the manager so the business can create a premium environment on every shift.

· Ability to maintain calm and keep staff motivated when under pressure

· Assist in developing and implementing creative solutions to areas of improvement

· Assist in implementing any new company policies and procedures, by helping develop plans and instructing staff

· Support and assist the restaurant manager in all aspects of store operations to deliver the brand standards, our values and commercial targets.

· Delivering compliance to all health and safety and food safety guidelines

· Run shifts in the restaurant managers absence

· Act at all times with integrity, honesty and knowledge that promotes the culture and values of Kaspas

· Assist in any areas of the store when staffing constraint requires.

· You will need to be available for 10am starts and if closing 10.30pm finishes.

Minimum qualifications

· Prior experience as an assistant manager/supervisor within a busy work environment.

· Fully flexible and able to work days, evenings, weekends and holidays

Job Types: Full-time, Permanent

Salary: Up to £24,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Loyalty bonus

Ability to commute/relocate:

• Ashford: reliably commute or plan to relocate before starting work (required)

Work Location: One location