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Assistant Manager | Birmingham | £25,000-£28,000 per annum

Want to join the Archie’s Family and become a valued member of our Front of House Leadership team?

Archies has a 5-star-studded appeal and has become a recognised and admired place to be, with a creative and unique menu, as well as building such an edgy and vibrant, cool place to dine and hang out, Archie's is on a mission to provide the most unique and exciting menu whilst also striving to deliver the best quality service to all our loyal fans and customers.

We are on the lookout for superstar Managers of the future to join our growing business which currently boasts sites across Manchester as well as Birmingham, Liverpool and Leeds. There are also more on the way to as we look to expand so there is no better time to get on board.

We can offer great rates of pay, employee benefits, and a lovely work environment.

• Pay: £25,000-£28,000 per annum + Bonus
• Contractual Hours: 45 hours per week
• Location: Birmingham
• Assistant Managers will be expected to work shift patterns that include late evenings and weekends.

Benefits of working for Archie’s as an Assistant Manager.

• Quarterly paid bonus based on achieving store targets
• A free meal on every shift +30% discount in ALL Archie’s sites for you and your guests
• Top notch training and real opportunities for career progression

Plus, more to come….

Assistant Manager responsibilities include:

• Co-ordinate the day-to-day operations within your store in the absence of the General manager, leading by example
• Follow all cash handling procedures in place
• Co-accountability for overall business performance which includes sales, stock & labour
• Delivering superior service and maximising customer satisfaction
• Responding efficiently and accurately to resolve customer dissatisfaction in a timely manner
• Organise and supervise shifts and always striving for perfection
• Ensure compliance with sanitation and safety regulations is met, completing all daily & weekly checklists
• Ensure all of our customers receive food and drink prepared to brand standards
• Control operational costs and identify measures to reduce waste
• Promote the brand in the local community through word-of-mouth and restaurant events
• Motivate, mentor, and provide feedback to your team members & team leaders to achieve store targets set

Requirements and skills

• Proven experience as an Assistant Manager, Supervisor, Team Leader or similar role specifically in a branded or quick service restaurant environment
• Experience managing both front and house teams in a fast-paced setting
• An experienced Hospitality leader who is looking to take the next step in their career
• Proven customer service experience in a management role
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff
• Familiarity with restaurant management software in their previous role
• Strong leadership, motivational and people skills
• The hunger to learn, develop and progress

All Managers are required to undergo a DBS which will be processed at the offer stage.