Assistant Hotel Manager

Assistant Hotel Manager Liverpool, England

Travelodge
Full Time Liverpool, England 24633 - 34000 GBP ANNUAL Today
Job description

Job Description



Travelodge is expanding fast and we now have over 590 hotels across the UK, Spain and Ireland. We pride ourselves in giving all of our customers unbeatable value and a quality experience. Our Assistant Hotel Managers are passionate about delivering an outstanding customer experience and strive to deliver a consistently high quality product plus great service at every contact point.


As Designate Assistant Hotel Manager, at Travelodge Liverpool Central The Strand and Surrounding area of Liverpool,and Surrounding area, you would be responsible for leading, coaching and motivating your team. The role requires movement within the district, candidate must have access to own vehicle


Your role would also include:

  • Making sure rooms and communal areas are cleaned by company best practice
  • Ensuring food is prepared and presented to brand standard (if working in a BarCafe hotel)
  • Maximising food and beverage sales by cross and upselling (if working in a BarCafe hotel)
  • Reviewing customer feedback to produce targeted action plans
  • Working with team members to create personal development plans
  • Recruiting motivated team members and making sure they have a warm induction
  • Reporting and overseeing any repairs or maintenance needed
  • Additional responsibilities include rota management, banking and health and safety


The ideal candidate for this role will have preferably been an Assistant Manager, or equivalent, in a customer facing industry and will have led a team. Experience of a food and beverage operation isn't essential, but would be advantageous if applying for a BarCafe hotel.


If you are a current Travelodge employee, to be considered for this role you must be able to display the necessary criteria above.

At Travelodge, we value your attitude and character as much as your experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made by every employee and always try to recognise those who go ‘above and beyond’.


By achieving customer satisfaction targets, Hotel Managers can earn an annual bonus of up to 13%. Additional benefits include:


  • 50% discount on rooms plus food and drink
  • Discounts for friends and family with thousands of rooms at £14.99
  • £50 voucher on each work anniversary
  • Additional holiday with each year of service
  • Discounts off many high street retailers and mobile phone bills
  • 40 hours per week (typical shifts are 7am to 3pm or 3pm to 11pm)
  • Pension scheme totalling 8% (employer contribution 3%)

If a career as an Assistant Hotel Manager appeals then click ‘apply’ now. We’d love to hear from you.


From time to time there will be circumstances where an individual is appointed to a role who may not fully meet the criteria as set out above/in the individual job description. Where this does happen it will be due to a specific business need. Any and all decisions by the hiring manager are taken in conjunction with the appropriate advice from the People Team.

Assistant Hotel Manager
Travelodge

www.travelodge.co.uk
Thame, United Kingdom
Jo Boydell
Unknown / Non-Applicable
10000+ Employees
Company - Private
Hotels & Resorts
1985
Related Jobs

All Related Listed jobs

Public Health Nurse 3-4 (conditional)
Oklahoma City-County Health Department Oklahoma City Today

SUMMARY: This position is in the Children First Program of the Clinical ServicesDivision, within the Oklahoma City-County Health Department. The...

Customer Service Advisor
Connecting Careers ltd Newcastle upon Tyne, England 24495 GBP ANNUAL Today

Previous experience in retail, hospitality or sales is helpful but not necessary. With weekly incentives, team nights and 'fun-fridays', the working culture in

Development Manager
BVI Medical Remote Today

To lead an in-house team and if required, 3rd party technical partners, to deliver technical change across multiple technical projects of varying sizes

Strategic Partner Development Manager, Carrier, Devices and Services
Google London, England Today

Experience planning and managing operational levels within a retail/online sales environment. Experience in sales or account management with consumer

Housekeeping Team Member - Part Time
Travelodge Derby, England 10.42 GBP HOURLY Today

We have regular rewards and recognition activities such as FAB Fridays and Housekeeping Heros. No experience required for this role, we can coach and teach