Assistant Front Office Manager Peterborough, England
Job description
Job Category Rooms & Guest Services Operations
Location Delta Hotels Peterborough, Peterborough Business Park, Peterborough, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Part of Marriott International, the world’s largest hospitality brand with over 9,000 properties in more than 131 countries and territories, we are ideally situated on 11 acres of lush, immaculately landscaped grounds. We offer a world class working environment, with a team of solid hospitality professionals across the hotel striving to create brilliant experiences for our guests. The hotel is opposite the East of England Showground and close to the A1 for an easy commute.
We are now recruiting for a detail orientated, process driven and service passionate Assistant Front Office Manager to join our Front Office Team.
What you will do
As our new Assistant Front Office Manager, you will be responsible for:
- Supporting the management of the Front Office Team
- Monitoring and Supporting Progress Toward Guest Services and Front Office Goals
- Ensuring Exceptional Customer Service
- Managing Projects and Policies
What we’re looking for
- A warm, people-oriented demeanour, experienced in operating within hospitality settings and passionate about delivering the highest level of service
- A team-player, focused on the support, training and development of direct reports
- A proactive, problem-solving approach to work, comfortable with the use of multiple systems
- Positive outlook and dependability
Perks you deserve
“Take care of your employees and they’ll take care of the guests” is the philosophy of our founder. At Marriott, caring for people and the community is part of who we are.
In addition to the fantastic benefits you would expect from a brand of our calibre, Delta Hotels by Marriott Peterborough will offer you the following:
- Bonus scheme
- Free Parking
- Discounted Leisure Club Membership
- Free Meals on duty
- Training including fully funded opportunities up to Level 7
- TakeCare Wellbeing Program supporting you both in and out of work
- Hotel Room Discounts with Marriott brands worldwide
- Discounts on Food and Beverages, as well as retail discounts in our gift shops, at Marriott hotels around the globe
…sounds good? Apply now to start the conversation!
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
