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About the role and the team

We are searching for a suitable candidate to fill the role of Fundraising Database and Supporter Care Assistant in our London office. The appointed candidate will be employed on a full-time (37.5 hours), 6 months fixed term contract.

As the post holder, you will be the first point of contact for our supporters and for users with queries in order to help build supporter loyalty and engagement.

You will also be responsible for recording, banking and acknowledging donations and accurately importing data and income onto Raiser’s Edge in a timely manner. You will monitor data entry across the department and ensure that the database is kept up to date and clean at all times to support the delivery of fundraising activities from individuals, groups and associations

About you:

You will have excellent communication skills and be committed to the values and ethos of Depaul UK.

• High computer literacy with comprehensive knowledge of Microsoft Office applications, especially Excel
• Excellent attention to detail
• Experience of working with financial, supporter and/or customer data
• Experience of data entry into a database

Benefits:

• Free cover for your Partner living with you and your children under 18
• Dental cover – including cosmetic dentistry
• Optical cover – including glasses and contact lenses
• International Accident Cover
• Scans, Practitioner treatments, vaccinations and much more

Discounts and Vouchers:

• Grocery shopping
• Cinema tickets
• Discounted Gym Memberships
• Days out
• Over 300 benefits to use and benefit from

Employee Assistance Program

• 24/7 GP advice line with prescription service
• 24/7 Counselling support – with face to face counselling included
• Legal Advice line

About Depaul

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness.

We provide services that:

• Prevent homelessness
• Increase the resilience of those we work with
• Energise opportunities for employment, education, training & volunteering

We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

Depaul strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know by contacting [email protected] or 0207 939 1270.

An enhanced DBS disclosure may be a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications:

Please apply via the Depaul website only by Thursday 8th June 2023 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on [email protected] or 0207 939 1270.

Please note:

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting

We kindly request no contact from unsolicited recruitment or media agencies.