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Location: East of England - Hybrid Working between Nearest Cadent (East of England) Office/Depot & Home

Role Type: Permanent / Full Time

Salary: £26,802 - £31,532 depending on skills and experience

About Us

At Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

The Role:

• Provide comprehensive administrative support to the Manager and Team
• Ensure support is provided to meet team's objectives and requirements
• Support the development, collation and production of Key Performance Indicators
• Work within and promote the philosophy of safe team working
• Broad knowledge of Cadent’s Core Policies and Procedures that impact the way we operate
• Facilitate and efficiently co-ordinate and administer projects the team is working on
• Actively demonstrate and promote the Cadent Values, and positively contribute to a customer oriented approach
• Contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for improvements
• Be inquisitive with an interest in developing existing skill set and learning new skills Liaise with both internal and external stakeholders
• Demonstrate an inclusive work ethic

Accountabilities of our Asset Data Capture Quality Support will include:

• Where necessary, maintain company brand / expectations with regards to customer service and satisfaction.
• Liaise with relevant stakeholders to achieve the performance and quality targets / expectations.
• Seek out coaching / development opportunities.
• Comply with the implementation of process / procedure updates in line with business developments.
• Comply with policy / local work procedures.
• Carry out any other duties appropriate in accordance with business needs.
• Attend and constructively participate in regular Team Briefs as required. Where necessary attend internal / external training.
• Support with covering absence / annual leave and where required Weekend Working.
• Maintain business expectation in line with DR23 compliance
• Responsible for the planning of daily site visits to undertake various auditing activities, looking at competence, data quality and compliance.
• Capture all non-compliances found during any site visits including descriptions of failure(s) with supporting photographs.
• Provide support and coaching to Asset Data Capture Technicians including sharing of best practice and relevant Team Briefings.
• Responsible for ensuring records for completed works are accurately captured to the required standard.
• Identify and escalate any non-compliances / findings to the Asset Data Team Leader and Asset Data Specialist, where appropriate.
• Comply with all Health Safety and Environmental procedures - use the appropriate work equipment and personal protective equipment and participate proactively in achieving Health Safety and Environmental objectives including Process Safety and Lone Working Activities.
• Review and apply analysis of performance and quality MI systems feedback e.g. allocated reports, whereabouts, performance statistics.
• Liaise directly with Site Managers and operational staff to ensure accurate data is captured.
• Where required, support with Service Compliance Activities (Domestic / Non-Domestic), Plant Protection, DR/8 Compliance, CSEP Mapping Assistance.
• Maintain and manage site visit logistics.

What You’ll Bring

We’re looking for individuals who hold the following qualifications, skills and experience:

• Hold a EUSR SHEA Gas Passport.
• Working knowledge of DR23, DR4, the associated Local Work Procedures and its applications is desirable.
• Working knowledge of ESRI, SAP and supporting systems is desirable.
• Digitisation experience or knowledge of the digitisation and re-design process is desirable.
• Competent in the use of standard desktop packages, i.e. Microsoft Word and Excel.
• The post holder will be well organised, motivated, resourceful and able to demonstrate that they are passionate about continuous improvement, with the ability to work accurately within tight deadlines and on their own initiative

What’s In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

• Funding and support towards completing qualifications
• Ample opportunity for progression within the business
• Mentoring and guidance opportunities

Benefits

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
• 25 days holiday, plus statutory days, and an option to buy more
• Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
• Strong focus on supporting you as an individual including:
• hybrid working (Where role permits)
• flexible working
• strong commitments to ED&I
• generous family provision policies
• Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
• My Offers membership card – offering discounts and savings from hundreds of retailers
• 2 paid volunteering days per year
• Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships

We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

Diversity and Inclusion
Don’t meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.

We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

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