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Asset Condition Assistant Norwich, England

Clarion Housing Group

Full Time Norwich, England 22135 - 28115 GBP ANNUAL Today

Job description

Salary: £22,135 - £28,115 per annum pro rata

Location: Reed House, Norwich – Hybrid working

Hours: 24 per week

Contract Type: Fixed Term Contract/Secondment until March 2024

The Assets Directorate is responsible for delivery of Clarion’s £111m investment plans nationally. These investment plans are designed to deliver Clarion’s Asset and Sustainability Strategies which includes meeting the objectives of the Clarion 2040 Strategy. The works in these plans include for traditional component replacement programmes, multiple capital item projects, remodelling of dwellings in blocks, deep retrofit schemes, mechanical & electrical projects, complex engineering projects.

All of these works are carried out across multiple tenure types and varying geographical locations and we proactively work with stakeholders to enable delivery of our investment plans and demonstrate exceptional clienting methods.

To ensure we meet these objectives, we’re looking for an Asset Condition Assistant to join the team in Norwich on a fixed term basis.

What you’ll be doing

You’ll be responsible for supporting the Asset Condition Specialist in the management of the Group’s stock condition programme. This includes working effectively with local teams to assist in the development of a programme of surveys and producing reports from the Asset Management database.

Further duties include:

Draft and manage correspondence processes with residents.
Liaison with contractor and consultants to advise of and provide templates for Clarion data structures.
Liaison and monitoring of staff and consultant performance.

Load surveys onto mobile survey solution as required.
Load completed surveys onto the asset management database(s).
Validation of survey data and information to ensure it is consistent with database parameters, and agreed data structures.
Review, tag and file photos as required.
First point of contact for resident enquiries in relation to stock condition, to maintain and improve resident satisfaction.

To develop and monitor action plans, developed to facilitate mobilisation or demobilisation of condition contracts.
Invoicing and management of the administration tasks in relation to stock condition.

What you’ll need

To be successful in this role you will need advanced level Excel skills and experience of working with databases. Experience of working in a similar role will be advantageous but it is not essential. You’ll be an excellent multi tasker and have a proactive approach to your work.

What you can expect from us

Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

Competitive salaries that are benchmarked regularly against current market rates
Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years’ service.
A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
Matched pension contributions of up to 7.5% of your salary with generous life assurance
Flexible and agile working for the majority of our employees.

Other perks

Company Bonus Scheme
Eye care vouchers
Holiday trading scheme allowing you to buy and sell leave
Free counselling and legal advice scheme for you and your family
Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.

Applicants must be able to travel across the region as required.

This post is subject to Basic Criminal Record Check Clearance.

Closing Date: Tuesday 29th August at midnight

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