Arts Casual Customer Service Assistant Royal Leamington Spa, England
Job description
The Royal Spa Centre is a receiving house theatre with 667 seats, and a Studio Cinema with 188 seats. The Studio Cinema functions as a smaller performance space and an independent cinema that runs in house. Our Box Office is located at Leamington’s Visitor Information desk in the Royal Pump Rooms which is home to our Museum & Art Gallery, which hosts a range of exhibitions throughout the year.
We are looking for proactive and positive minded individuals to join our pool of casual Customer Services Assistant. Shifts can vary from pulling a pint behind our bar, stewarding inside our theatre, invigilating our gallery spaces to selling a ticket on box office.
You will need to be a team player and have a can-do attitude, working together with our team of Duty Managers to deliver excellent customer service. The role is also responsible for the wellbeing and safety of our visitors by assisting with building evacuation and emergency situations when they arise.
All relevant training will be given in house so no previous experience necessary. An enthusiasm for the arts is always encouraged, however, we mostly value a willingness to learn.
Flexible working is an important part of the role, we often work unsociable hours, including evenings and weekends. We ask all staff to be able to work during the Christmas period as it is often our busiest time of year.
We are a diverse and friendly team and encourage applications from all backgrounds, including under-represented groups.
Shifts are allocated based on event and performance schedules and are not guaranteed.
Shortlisting for this role will next take place in January with interviews taking place in January and March.
If you have any questions or wish to have an informal discussion, please contact Zoe Fidel by email [email protected]
If you are unable to apply using the 'Apply' button please contact HR Support on [email protected] including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.
As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the essential criteria for the post. By ‘essential criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification. To be considered under the Guaranteed Interview Scheme (GIS), applicants must disclose that they have a disability and would like to be considered for the scheme.
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application or recruitment process or upon appointment, please contact [email protected] and we will make every effort to meet your specific requirements.
