Art Shop Sales Assistant Epsom, England
Job description
Job Type & Salary: £10.42, 15 hours a week, across 34 weeks a year
Shift pattern: Wednesday to Friday 10am-3.30pm, University term time only
Contract: Permanent
Location: The Workshop, UCA Epsom campus
Are you looking for a part-time role in a busy, on campus art shop?
University for the Creative Arts Students’ Union requires someone for an immediate start in their on-campus Art Shop (Epsom) to form part of The Workshop sales assistant team. This is a job share with one other person and it's a term-time position over 34 weeks (September to June). You will have Christmas, Easter and most of the Summer off work.
Job Purpose
Responsible for providing excellent customer service to students and staff at University for the Creative Arts in the Students’ Union on-campus art shop.
Contribute to UCASU’s commercial targets for the year through stock management, upselling and understanding of students’ art supply needs.
Key Responsibilities
Responsible for providing excellent customer service to students and staff the University for the Creative Arts in the Students’ Union on-campus art shop
- To ensure that The Workshop provides the highest level of customer service;
- To work alongside your line manager and the Marketing & Comms team to help with visual merchandising in the store and make suggestions of best location of popular products;
- To maintain the highest standards of presentation at all times.
Contribute to UCASU’s commercial targets for the year through stock management, upselling and understanding of students’ art supply needs.
- To undertake regular stock-takes;
- To maximise sales through effective self-management;
- To drive KPIs including footfall and sales;
- To collaborate with your line manager and the Marketing & Comms team to promote The Workshop across the UCA Farnham campus;
- To regularly monitor and review stock costs and retail prices;
- To minimise all areas of loss in order to maximise profitability;
Benefits:
- Term time only - Christmas, Easter and Summer off
- Birthday day off
Person Specification
CRITERIA
Requirement
QUALIFICATIONS
Good general education, typically to GCSE/A-Level or equivalent - Essential
EXPERIENCE
Experience of having worked in retail - Essential
Experience of working in an art-shop or similar - Desirable
Successful track record of retail management experience with a proven track record of achieving targets, maximising sales and growth - Desirable
Ability to build good relationships with a customer base - Essential
The ability to manage with autonomy - Essential
Evidence of good merchandising skills - Desirable
Personal experience of further education and/or higher education - Desirable
Experience using simple IT systems - Essential
Experience training students or staff - Desirable
KNOWLEDGE
Understanding about art needs for Higher Education students, particularly Fashion - Desirable
Having an interest in art - Desirable
ATTRIBUTES/SKILLS
Excellent communication skills verbally - Essential
Ability to quickly build relationships with others - Essential
Proficient in e-communication - Essential
Self-motivated and self-reliant - Essential
IT competent with a working understanding of Microsoft Office - Essential
VALUES AND ETHICS
Desire to work within a democratic student led environment - Essential
Understanding and commitment to equal opportunities - Essential
Desire to work within organisation servicing a culturally diverse membership - Essential
Demonstrably high standards of personal integrity - Essential
Job Types: Part-time, Permanent, Graduate
Part-time hours: 15 per week
Salary: £10.42 per hour
Benefits:
- Additional leave
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- Please explain your interest in art and any relevant experience.
Experience:
- Retail sales: 1 year (preferred)
- customer service: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 14/09/2023
Expected start date: 20/09/2023
