Arrears Officer Birmingham, England
Job description
BDS are currently recruiting for an experienced Arrears Officer to provide a housing management service to help the arears team with their income and recovery process.
Salary in Circa of £29,500 PAYE to £38,500 UMB per annum
Working 35 Hours a week Monday to Friday, 3 days from a local office hub and 2 days from home, with the requirement to attend other offices within the service from time to time, the other offices are based in Derby, Leicester, Birmingham, Greater Manchester and Liverpool
You will be responsible for the collection of rent arrears for the service, managing this where possible through early intervention.
You will be required to make contact with residents on a daily basis.
To prevent rent arrears from escalating in line with the rent collection policies and procedures in an effort to prevent serious debt and homelessness
To identify where tenants may be experiencing difficulty in meeting their commitment to pay their rent and be able to provide debt counselling and advice
To refer tenants to internal and external support agencies, where appropriate, to ensure that the tenancy can be sustained and the tenant is supported throughout.
Responsible for monitoring rent accounts on an ongoing basis, in order to identify cases that require further enforcement action, particularly in relation to tenants with court orders, or who have introductory tenancies.
You will need to have experience of Courts
Basic DBS required
Please apply directly with your CV for immediate consideration or call Kirsty on 0114 2134813
Thank you
The position is initially for 6 months which may possibly lead to a permanent position.
You will need a current enhanced DBS in place prior to applying for this position
Job Type: Full-time
Salary: £29,465.00-£38,493.00 per year
Benefits:
- Life insurance
- Referral programme
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Are you a driver with access to a car
- Do you have an enhanced DBS issued within the last 12 months?
Work Location: In person
Reference ID: West Midlands
