area manager Leeds, England
Job description
Area Manager - Healthcare
Field Based – South East
Locations To Cover
Ashford, Brighton Hollingbury, Brighton Marina, Broadstairs, Burgh Heath, Canterbury, Chatham, Crawley, Eastbourne, Ferring, Folkestone, Gillingham Pier, Gravesend, Greenhithe, Ramsgate, Sittingbourne, St Leonards On Sea, Swanley Retail Academy, Wallington, Sutton
Are you an experienced retail or operational leader with a passion for coaching and developing teams to deliver outstanding customer service and operational excellence? Do you relish working in a fast-paced environment with an eye to commercial performance? Are you looking for a career defining role as we embark on the biggest change to Asda's healthcare operations?
The role of the Healthcare Area Manager is to manage our Optical and Pharmacy instore departments, ensuring they are safe, legal and profitable. The Healthcare Area Manager will become the subject matter experts in Pharmacy & Optical operations, overseeing the implementation of the corporate strategy through direct line management of our Healthcare Professionals.
You will help to support the development of divisional and regional operational strategies, driving the delivery of the defined Optical and Pharmacy KPIs by creating robust action plans, coaching through to implementation and holding your team accountable in meeting performance outputs.
As Healthcare Area Manager, you will identify further opportunities for growth across the Optical and Pharmacy business through regular performance reviews with an eye for changes in the local market.
Your role
The Healthcare Area Manager will be responsible for completing regular commercial and compliance focused visits across their Optical and Pharmacy units, identifying areas of opportunity, seeking resolution or escalating to stakeholders as appropriate.
Managing through the line all the end-to-end resourcing process to ensure our Optical and Pharmacy departments are there to best serve and delight our customers. This includes managing resourcing KPIs include conducting contract base reviews, professional recruitment, management of employment costs and facilitation of locum management and performance feedback.
You will be a key business partner to both the Optical and Pharmacy Superintendents, liaising with stores teams to assist in risk assessing and completing actions assigned in any incident review.
This role has a number of stakeholders at all levels both internal and external. The Healthcare Area Manager needs to be adaptable in communication styles and credible in delivery managing a broad range of experience and qualifications
About You
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. As the Healthcare Area Manager, you will have the freedom and autonomy to create plans and coach store teams to deliver in role.
- An inspirational leader with a demonstrated history of coaching and managing change.
- Commercial acumen with a proven track record of interpreting data, delivering commercial and operational KPIs
- Ability to prioritise and manage timelines, working in a fast-paced environment
- Previous leadership experience, managing teams through the line with a retail or operational background
Desirable Skills:
- Previous Area/Field management experience across retail or healthcare backgrounds
- An understanding and knowledge of the subject matter area
This role is field based for which the Healthcare Area Manager is expected to be regionally mobile within a defined geographic area across our retail regions, working to provide weekend cover on a rota .
You will also get an excellent benefits package including -
- £5,700 company car or car allowance plus discretionary company bonus
- Company pension up to 7% matched
- 10% colleague discount, free parking and many additional rewards.
