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Job description

Brief overview of the role

To learn and understand the key elements of Freight Forwarding within DSV. Using the knowledge gained from your industry recognised apprenticeship and your practical working experience gained, you will use this to become an accomplished Freight Forwarder and become an integral part of DSV’s operation and journey forward.

Applications for apprenticeship

Apprenticeship summary

• Working week
• Monday - Friday, shifts to be confirmed.
• Total hours per week: 35.00

• Annual wage

£13,650.00 - £17,290.00 please see below for timescales of salary increases.

• Expected duration

18 months

• Possible start date

ASAP

• Apprenticeship level

Advanced Level Apprenticeship

• Positions

2 available

Vacancy description

To learn and understand the key elements of Freight Forwarding within DSV. Using the knowledge gained from your industry recognised apprenticeship and your practical working experience gained, you will use this to become an accomplished Freight Forwarder and become an integral part of DSV’s operation and journey forward.

0-6 months - £7.50 per hour (£13650.00 per annum) – Subject to completion of certain level of apprenticeship.

6-12 months - £8.50 per hour (£15470.00 per annum) – Subject to completion of certain level of apprenticeship.

12+ months - £9.50 per hour (this is at NLW rate so all will be aligned) (£17290.00 per annum).

You will be given training and support to enable you to be fully proficient in the below:

• Accepting and processing import/export along with Cross Trade bookings
• Communication to required network and carrier partners
• Checking and issuing all associated documentation such as master bills, house bills of lading and import & export customs compliance
• Monitoring International air freight shipments from booking acceptance, liaising with network offices and carrier suppliers to ensure timely delivery at required destinations
• Maintaining up to date visibility on all customer consignments and transit variances to adhere to customer service levels in line with SLA/SOPs
• Customer notification and coordination of problem solving and resolutions when required
• Ensure revenue/profit guidelines are in line with budgetary requirements
• Ensure expected customer service levels are always maintained as voice of the customer
• Issuing quotations, invoicing and suppliers purchase orders. Passing airline carrier accounts
• General administrative duties and issuing quotations where necessary

Requirements and prospects

Desired skills

• Excellent problem-solving, planning and organisational skills
• Excellent communication skills
• Strong administrative and customer service skills
• Proficient in Microsoft Office packages e.g., Word

Personal qualities

• Positive attitude
• Willingness to learn
• Punctual and reliable
• Hunger and desire to achieve and be the best you can be
• Ability to work under pressure using own initiative

Desired qualifications

None required.

Future prospects

If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV.

Things to consider

Important: You must be able to get to/from work easily.

Please ensure you are happy with the starting salary of £7.50 ph.

Access to the company discount voucher scheme offering discounts on high street brands, cinemas, restaurants and mobile networks.

Questions for candidates
First question

How will commute to work and how long will this take?

Second question

What interests you in this Apprenticeship, why have you applied?
About the employer

Employer
DSV ROAD LIMITED

https://www.dsv.com/en

Disability Confident
Employer is not registered as Disability Confident

Description

Customer statement:

We offer our customers global and competitive transport and logistics services of a consistent high quality.

Growth:

We actively pursue profitable growth balanced between a solid above market organic growth and an active acquisition approach.

Operational Excellence:

Operational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and high-quality services to our customers.

People:

We strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward.

Address

Cumbria Suite, Dencora Business Centre

36 White House Road

IPSWICH

IP1 5LT

Training provider
SR Apprenticeships

Contact

• Paula Prescott
• 07507310934

*

Training to be provided

Level 3 International Freight Forwarding Specialist apprenticeship standard, which includes:

• Functional Skills in maths and English if exemptions cannot be provided

Programme provided by SR Apprenticeships.

Apprenticeship standard
International freight forwarding specialist

Job Type: Apprenticeship

Salary: £13,650.00-£17,290.00 per year

Schedule:

• Monday to Friday

Application question(s):

• Can you also confirm you are happy that this is an Apprenticeship for 18 months, through SR Apprenticeships and will include Maths and English Functional Skills if you do not have valid exemptions?
• What interests you in this Apprenticeship and why have you applied?
• What is your availability for an interview if you are shortlisted?
• How long will the journey take to the place of work and how will you get there?
• Can you confirm that you are eligible for this apprentice that you have lived in the UK/EU/EEA for the last three years?
• Can you confirm you are happy with this being an 18 month Apprenticeship (with a possibility of a permanent opportunity on completion thereafter) with a starting salary of £7.50 ph for the first 6 months, £8.50 from month 7-12, then £9.50 ph thereafter?

Work Location: One location