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Supporting apprentices through to successful completion of the BPP on-programme award and the end point assessment

BPP is a leading provider of the level 3 paralegal apprenticeship and level 7 solicitor apprenticeship. You will work as part of the legal apprenticeship team to deliver a high quality, client-centric and student-centric apprenticeship programme. The apprenticeship adviser role has a particular focus on progress review meetings and related support for legal apprentices. All members of the legal apprenticeship team are required to ensure compliance with all relevant regulatory requirements and quality assurance expectations.

What you’ll be doing

• 
  Acting as a point of contact for all programme queries from students, offering excellent

customer service and issue resolution

• Arranging progress review meetings each term with apprentices and their supervisors and complying with regulatory and quality expectations in relation to those meetings.
• Review apprentice engagement on a regular basis and pro-actively facilitate follow up calls with learners in line with the school’s retention and progression strategy, ensuring they have the support they need to achieve and are progressing at the required rate
• Compliance with all regulatory requirements and policies including tracking progress of learners, making interventions, and providing additional support where appropriate and maintaining accurate learner records.
• Working closely with the Head of Legal Apprenticeship Programmes, Apprenticeship Programme Leaders, Apprenticeship Managers and the wider BPP apprenticeship teams to support learners and their employers.

Choose a better work-life balance

With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home. Either way, you’ll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated. In addition, you’ll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded. On top of a competitive salary, we provide a generous annual leave entitlement of 25 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare, and dental plans that offer additional assurance to look after you and your family. Brilliantly, you can also study any of BPP’s courses for free – be it a professional qualification or full degree.

Additional details: The Legal Apprenticeship programme is an online programme but some office attendance at BPP centres may be required to fulfil the duties of the role.

• Excellent communication and interpersonal skills, both written and verbal
• Proactive, resilient, and ready to take on any task
• Customer-focused; driven to ensure learner satisfaction
• Self-motivated with a “can do” attitude
• Excellent organisational skills to meet deadlines
• Able to prioritise effectively and be able to juggle several tasks at the same time
• Work well within a team to solve problems collectively, making suggestions and using other people's ideas and advice
• Have a strong desire and capability to learn new skills and new technologies
• Strong working knowledge of Microsoft Office packages specifically Outlook, Excel & Access
• Experience of working in an office environment with several work-based deadlines