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We encourage applications from a diverse range of candidates

At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active & vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels.

Equality and Diversity - Department for Education

We are looking for someone to work within the HR Policy and Employee Relations team in the Human Resources Directorate.

We lead on developing, implementing, and maintaining simple and well-designed HR policies and guidance. We are also responsible for managing the relationship with our trade union side.

The successful candidate will be expected to take a leading role in managing relationships with a range of stakeholders and provide strong administrative support across HR Policy and Employee Relations.

Working as an HR Policy & Employee Relations Assistant, the role will involve taking a lead in managing HR’s relationship with the Intranet Team. This will include editing content on the HR SharePoint site, designing and determining layouts across HR, managing document and page libraries and fixing broken links. You will need to work well with different teams as you will be attending regular meetings with Intranet colleagues and leading a team of HR editors to ensure all HR site content and layout is accessible and user-friendly.

You will also provide excellent administration support to the Employee Relations function, assisting in maintaining a positive relationship between the organisation and the Departmental Trade Union Side (DTUS). This includes managing a busy mailbox, undertaking secretariat duties such as organising meetings, preparing agendas, and producing accurate minutes. You must also be able to think quickly, prioritise and communicate clearly with stakeholders at all levels.

Finally, you will provide support on the development, implementation and maintenance of simple and well-designed HR policies and guidance to support the ongoing development of our online HR Handbook for the Department, in line with our self-service focused operating model.

As this role includes completion of the HR Support Apprenticeship (Level 3) please check the eligibility requirements below using the apprenticeship standard: HR support / Institute for Apprenticeships and Technical Education

• You must have lived in the UK for 3 years prior to apprenticeship start date and not be undertaking another apprenticeship at the same time.
• You must not already have a substantial amount of the skills and knowledge that is covered in the contents of the apprenticeship standard.
• You must not have already worked in a similar role, or your previous learning, and/or work experience covers the contents (Knowledge, Skills, and Behaviours) of the apprenticeship standard.

Please do not apply if:

• You already have all the skills and knowledge that is covered in the contents of the apprenticeship standard.
• You have already worked in a similar role, or your previous learning, and/or work experience covers the contents (Knowledge, Skills, and Behaviours) of the apprenticeship standard.
• You have a degree (or equivalent) in Human Resources.
• Part of this apprenticeship is to complete a level 2 English and maths functional skills qualification. If you have already achieved GCSEs in English and maths at Level 4 (grade C) or equivalent or a higher grade, you will not need to complete the functional skills qualification.

At the enrolment state, the individual's eligibility will be checked by the training provider.

Essential criteria:

• Being able to communicate well with a variety of stakeholders at all levels
• Ability to make independent decisions, consider wider implications and articulate your decision-making process
• Excellent problem-solving skills in a high pressure environment with an ability to understand the needs of end users
• Having excellent organisational skills and the ability to work flexibly on changing and competing priorities

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Managing a Quality Service
• Delivering at Pace
• Communicating and Influencing

Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Department’s transfer / promotion policies.
As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK.

You will have 25 days leave, increasing by 1 day every year to a maximum of 30 days after five years’ service. In addition, all staff receive the King’s Birthday privilege holiday and 8 days’ bank and public holidays.

As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities.

We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours.

Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances, but must be agreed with the line manager and in line with the requirements of the role.

Travel to your primary office location will not be paid for by DfE, but costs for travel to an office which is not your main location will be covered.

Job contact :

Name :
Lauren Humphries
Email :
[email protected]

Recruitment team :

Email :
[email protected]