Apprentice Business Management Team Officer/Commercial Support Officer

Apprentice Business Management Team Officer/Commercial Support Officer Cambridge, East of England

Department for Education
Full Time Cambridge, East of England 25900 GBP ANNUAL Today
Job description

Details

Reference number

276168

Salary

£25,900

Job grade

Executive Officer

Contract type

Permanent

Business area

DFE - Operations and Infrastructure Group - Capital, Operations & Infrastructure Group

Type of role

Administration / Corporate Support
Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

4

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

Cambridge, East of England, CB2 8DR : Manchester, North West England, M1 2WD : Nottingham, East Midlands (England), NG2 1AW : Sheffield, Yorkshire and the Humber, S1 2FJ

About the job

Job summary

We encourage applications from a diverse range of candidates

At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active & vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels.

Equality and Diversity - Department for Education

We are advertising for 2 roles in Capital Free Schools, Further Education and Skills and 2 roles in Capital Commercial.

The Free Schools, Further Education and Skills (FSFES) programme is a government flagship policy in Education, and a top Ministerial priority. It is an extremely fast paced, innovative and exciting programme to be part of, differing significantly from previous initiatives in both delivery and timescales. The FSFES Capital team has the crucial role of finding and delivering suitable accommodation for new free schools. We ensure new schools have a safe, secure environment from which to deliver their curriculum and that buildings are delivered to the required timescales, offering the best possible value for money.

Capital Commercial provides expert advice, guidance and support to the departments Capital Works Programme.


Job description

FSFES Business Management Team Officer Apprenticeship (2 roles)

We are looking for proactive and capable people who can provide high quality administrative support to our Operations and Business Management team. We are looking for excellent team players with strong organisational, interpersonal and communication skills.

Typical role responsibilities will include:

  • Planning and scheduling – Assist with and maintain appropriate systems to enable effective planning and scheduling.
  • Monitoring and reporting – Assist in maintaining project controls and in producing project reports.
  • Admin – Responsible for project file management using robust version control. Organise key project meetings, and provide secretariat support.
  • Stakeholder Engagement and Communication – Act as the focal point for project responses to external requests for information and internal information sharing, communication and knowledge management.
  • Providing high-quality administrative support to the Operations and Business Management team, including:
  • Supporting hiring managers with Contingent Worker contracts (new or extensions), submitting business cases for approval, processing invoices.
  • Support streamlining of the current induction programme, developing an induction guide and supporting vacancy managers through the induction process. Review the process for those leaving the division, including exit interviews and lessons learned, supporting retention strategy.
  • Developing regular input for the weekly email and monthly bulletin, including pen pictures for all new starters.
  • Working with stakeholders to ensure that central commissions are responded to in a timely manner, seeking appropriate advice and guidance from the BMT G7, Senior Management Team or Senior Leadership Team.
  • Supporting learning activity across FSFES, providing administrative support, raising POs for training courses, booking training rooms and submitting paperwork for CSL course bookings.
  • Helping co-ordinate the annual FSFES away day, providing administrative support to book speakers, produce documents/briefs and arrange any IT or logistical support. Provide support on the day, including assisting with managing the registration, meeting and greeting speakers, setting up/closing down.
  • Building and maintaining effective relationships with colleagues, SLT/SMT and other key stakeholders.
  • Working flexibly across the wider team, providing support where required, including supporting team meetings and corporate information management (e.g. annual leave and central returns).
  • Supporting FSFES recruitment campaigns from start to finish, including uploading adverts to vX (where required), assisting with interview arrangements, organising panels and independent assessors, attending moderation meetings to act as secretariat, meeting and greeting candidates, providing papers to the panels, ensuring all stages of the recruitment process are completed to a high-quality – as required.
  • Provide input and coordinate Divisional Responses to People Survey outputs and actions e.g. formation of working groups, running of events.
  • Support development of and management of wellbeing and people events.
  • Play an active role in the ‘site team’ in your base office.

Commercial Support Officer Apprenticeship (2 roles)

The role of the Commercial Support Officer is an exciting opportunity to support a diverse range of commercial activities which enable the delivery of the department’s school building programmes.

Commercial Support Officers enable effective management of strategy, procurement, framework and assurance activity by supporting the management of processes, commissions, communications, data, reporting, resourcing and diary management.

Commercial Support Officers are proactive, self-motivated, flexible and have a solution focused approach to tasks and the drive to identify process improvements. You will have excellent communication skills and are comfortable liaising with a wide range of stakeholders across Capital Commercial, the wider department and our supplier partners. This is a very busy role and attention to detail and good planning, organisation, multi-tasking and prioritisation skills are important.

Commercial Support Officers are good team players and you will work closely with colleagues across the division to ensure the smooth running of commercial activity. You will be a key part of the Capital commercial division, a friendly team with hubs in the DfE Manchester, Sheffield and Coventry offices. Regular travel to other DfE offices is to be expected in this role as well as occasional travel to suppliers and project sites.

Typical role responsibilities will include:

  • Collate, search and analyse data from multiple sources/data systems and compile reports accurately and to timescales.
  • Coordinate data and commissions.
  • Manage shared inbox.
  • Maintain appropriate systems and file management to enable communications, data and record keeping.
  • Organise and provide secretariat support for meetings and events.
  • Provide business, administrative, secretarial support as tasked.

As these roles include completion of the Business Administrator Apprenticeship (Level 3) please check the eligibility requirements below using the apprenticeship standard: Business administrator / Institute for Apprenticeships and Technical Education

  • You must have lived in the UK for 3 years prior to apprenticeship start date and not be undertaking another apprenticeship at the same time.
  • You must not already have a substantial amount of the skills and knowledge that is covered in the contents of the apprenticeship standard.
  • You must not have already worked in a similar role, or your previous learning, and/or work experience covers the contents (Knowledge, Skills, and Behaviours) of the apprenticeship standard.

Please do not apply if:

  • You already have all the skills and knowledge that is covered in the contents of the apprenticeship standard.
  • You have already worked in a similar role, or your previous learning, and/or work experience covers the contents (Knowledge, Skills, and Behaviours) of the apprenticeship standard.
  • You have a degree (or equivalent) in Business Management.
  • Part of this apprenticeship is to complete a level 2 English and maths functional skills qualification. If you have already achieved GCSEs in English and maths at Level 4 (grade C) or equivalent or a higher grade, you will not need to complete the functional skills qualification.

At the enrolment stage, the individual's eligibility will be checked by the training provider.

Person specification

Essential Skills:

  • Excellent organisational skills and ability to prioritise effectively to manage a high workload in high pressure situations.
  • Proficient user of MS Teams and Outlook, Word, Excel, PowerPoint, OneNote.
  • Ability to establish and maintain relationships with a diverse range of people, including senior stakeholders and use these to influence others.
  • Excellent written and oral communication skills and confidence in articulating and delivering complex and sometimes difficult messages.
  • Work effectively in a team, being flexible and adaptable to support the wider team goals when needed.
  • Ability to process and analyse large amounts of information, draw conclusions and weigh up conflicting evidence to make clear recommendations.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Delivering at Pace
  • Working Together
  • Communicating and Influencing

Benefits

Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Department’s transfer / promotion policies.

As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK.

You will have 25 days leave, increasing by 1 day every year to a maximum of 30 days after five years’ service. In addition, all staff receive the King’s Birthday privilege holiday and 8 days’ bank and public holidays.

We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours.

Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances, but must be agreed with the line manager and in line with the requirements of the role.

Travel to your primary office location will not be paid for by DfE, but costs for travel to an office which is not your main location will be covered.

As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.

Application

To apply for this role you will be required to provide examples of the behaviours listed.

If we receive a large number of applications, an initial sift maybe conducted on the first behaviour ‘Managing a Quality Service’.

Interview

Those that pass the sift will be invited to attend an interview, where you will be asked questions relating to the listed behaviours and strength- based questions.

Feedback will only be provided if you attend an interview.

Sift date to be confirmed.

Interviews will likely take place virtually end of April.

Other Information

We reserve the right to raise the minimum pass mark in the event of a high volume or strong field of candidates.

Please be aware that this role can only be worked in the UK from the location options provided and not from overseas.

The government is committed to supporting apprenticeships, enabling people to learn and progress in a role whilst earning. We want to monitor the number of people who have completed apprenticeships who are now applying to progress further in their career and are asking this question to all candidates, on all vacancies. You will be asked a question as part of the application process about any previous apprenticeships you have completed. Your response to this question will not affect your application and it is not a requirement of the role to have completed a previous apprenticeship.

For this role the department would not consider sponsoring a Certificate of Sponsorship/visa. Please note we are unable to offer advice on any Visa and Immigration cases.

If successful and transferring from another Government Department a criminal record check maybe carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Department of Education of your intention by emailing [email protected] stating the job reference number in the subject heading.

Department for Education do not cover the cost of travel to your interview/assessment unless otherwise stated.

A reserve list may be held for a period of 6 months from which further appointments can be made.

Candidates will be posted in merit order based upon location preference. Where more than one location is advertised you will be asked to state your preferred location.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

Terms and conditions of candidates transferring from ALBs and NDPBs

Bodies that are not accredited by the Civil Service Commission and are not able to advertise at Across Government on Civil Service jobs will be treated as external new starters and will come into DfE on modernised terms and conditions with a salary at the band minimum.

Bodies that are accredited by the Civil Service Commission but do not have civil service status will be offered modernised terms and will not have continuous service recognised for leave or sickness benefits. Salaries should be offered at band minimum, but there is some flexibility where this would cause a detriment to the individual.

Bodies that are accredited by the Civil Service Commission and do have Civil Service status will be treated as OGD transfers. Staff appointed on lateral transfer will move on to pre-modernised DfE terms (unless they were on modernised terms in their previous organisation). Staff appointed on promotion will move on to modernised DfE terms. Staff will transfer over on their existing salary (on lateral transfer) and any pay above the DfE pay band maximum will be paid as a mark time allowance. Staff moving on promotion will have their salaries calculated using the principles set out in the attached OGD transfer supplementary information.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:

Contact Department of Education via [email protected] soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Any move to Department for Education (DfE) will mean you will no longer be able to carry on claiming childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

    Name :
    Philip Grant (Business Management Team Officer) Vicky Brooks (Commercial Support Officer)

Recruitment team :

Further information

The Department for Education’s recruitment processes are underpinned by the Civil Service Commissioners Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via [email protected]. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages

Apprentice Business Management Team Officer/Commercial Support Officer
Department for Education

www.gov.uk/government/organisations/department-for-education
London, United Kingdom
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Public
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