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Apprentice - Digital User Experience (UX) - Level 6 (Digital)

You’re not just looking for a career, you’re looking to make a difference.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.

From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitch in with ideas, make things happen. You won’t be alone: we’ll be there with help and support, learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating.

This is your chance to make a real difference to the world. Grab it.

What you'll be doing

Does creating quality digital experiences sound exciting? As an apprentice, you’ll get the chance to design and deliver experiences that impact users of BT, EE and Plusnet products and services. We’re one of the world’s leading communications services company. The services we sell are integral to modern life. To continue innovating, we need you and your new ways of thinking to help us create amazing products for our customers. We’ll teach you human centred design and agile ways of working to help you create new technology and software solutions for the future.

We’re passionate about human insight-based creativity, which underpins everything we do in the Digital Design teams at BT. The work you’ll be doing combines the worlds of user interaction and user experience, so you’ll never get bored. You’ll learn how to simplify user journeys, define the digital experience of products as part of a squad, translate user needs and business goals into compelling interactive customer journeys and that’s just the tip of the iceberg. You’ll do this by experiencing roles in content design, user research, data analytics, product owner and much more.

This role is available in the Digital part of our business.

About the apprenticeship you’ll study for

As a User Experience degree apprentice, you’ll study for a Level 6 Digital User Experience (UX) apprenticeship. This is an apprenticeship degree course and on successful completion, you’ll receive a degree from one of our university partners (completion is required to retain the role).

The degree course runs for four years and is a work-based learning degree. You’ll spend a minimum of 20% of your time learning and studying.

Entry Requirements

You’ll need to achieve three A- Levels grades with grades BCC or above. You’ll also need five GCSE’s at grades 4-9 (C or above), including English Language and Maths. Equivalent qualifications are accepted.

Location

London

About BT

BT Group is the global powerhouse behind EE, BT, Plusnet, and Openreach.

We value diversity and celebrate difference. We’ll encourage you to be yourself, whatever your background. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

Whichever brand you’re working for, we’re all playing for the same team. And we all enjoy the rewards of being part of something bigger: the opportunities to explore new experiences, pursue different dreams, climb challenging career ladders, and try out different ways of working.

We’re always looking ahead. We don’t just sell broadband, and networks, and security, and thousands of clever things you’ve never heard of; in our Martlesham labs, we’re inventing the technologies of the future.

Four brands. One team, 100,000 strong. Together, we’re connecting the world. Come and play your part in building the BT Group of the future, one that will be net zero by 2030.