Applications Support Analyst Bournemouth, England
Job description
We are looking for a Band 4 Applications Support Analyst to join our team at University Hospitals Dorset. This role is a Band 4 with progression to a Band 5 once competencies have been met.
We need a friendly, calm, flexible and reliable team player to join the busy IT Applications Support Team, serving UHD comprising of Royal Bournemouth, Christchurch and Poole Hospital Sites.
The successful applicant will carry out first/second line support and systems administration tasks on all the main hospital systems in the Trusts and assist with User Acceptance Testing and implementation for upgrades to supported Applications.
Applicants should have detailed user or administrator knowledge of at least one bespoke, multi-modular IT administration system.
Ideally this would be using a UK main hospital system (e.g CaMIS Outpatients/Waiting List (eOPS/eWLM)/eCaMIS Theatres/Symphony or equivalent), but this is not essential as full training will be given.
Please note if you previously applied and were not successful we will not be able to reconsider your application within 3 months.
Base Location: Yeomans Way
Interview Date: 5th June 2023
- Must have excellent PC/troubleshooting skills and be able to learn all user and administrator aspects of existing and new IT applications as required.
- Excellent telephone manner and interpersonal skills are essential as a high degree of communications with colleagues, users and external suppliers is required.
1. What skills do you already have which are transferable to this role?
2. Describe a team that you have worked in. What was your contribution and how did you overcome difficulties you encountered?
3. Please give an example of when you have been a part of a really effective team and explain what made it such a good team
4. Reference how you fulfil aspects of the Person Specification
Answers should be typed into the Supporting Information section of your application form. Please limit your answers to 150 words per question.
IF YOU FAIL TO ANSWER THE SUPPORTING QUESTIONS ABOVE, YOUR APPLICATION COULD BE REJECTED.
Please be aware we are unable to obtain a UK work permit to for this post.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
