Job description

Applications Support Administrator

Based at Everyone Active Support Hub (Hybrid - office based minimum two days a week)

Full time position, Mon-Fri 09:00-17:00

Everyone Active are looking for an Applications Support Administrator to work within the Applications Team to provide support to site users with our complex suite of applications. We are expanding the team responsible for tasks such as setting up new classes and activities.

The Applications Team play a crucial role in supporting the business and developing new solutions. Whilst a working knowledge of Excel and MRM Plus2 would be advantageous, training will be given to the right candidate. More importantly, we are looking for someone with the right attitude and the ability to learn.

Your main duties will be …

• Setting up activities and classes
• Configuration of Booking Sheets, Subscriptions & Tills
• Creating products and processing product price increases
• Processing and responding to site requests logged via the helpdesk
• Taking phone calls and responding to emails
• Undertaking routine system maintenance activities

Desired skills and experience

• Computer literacy essential
• Working knowledge of Excel, MRM Plus2 and other membership applications
• Ability to quickly absorb and interpret technical information
• Excellent communication and organisational skills
• Analytical approach to solving problems with an eye for detail
• Ability to work under pressure and to tight deadlines

What can we do for you?

Working in the Applications Team is equal parts challenging and rewarding. You’ll be part of a skilled and varied team, collaborating to provide solutions and business process improvements, working towards the continued success of Everyone Active. Training will be given to the right candidate. Furthermore, you and your partner & children will also get to enjoy free membership to our 230 plus centres nationwide.

Job Types: Full-time, Permanent

Benefits:

• Cycle to work scheme
• Employee discount
• Gym membership
• On-site parking
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We have COVID secure centre's and full training is given in company standards.

Work Location: Hybrid remote in Hinckley, LE10 3EY