Applications Specialist - Magnetic Resonance Pleasanton, CA
Job description
At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.
How we work
We’re committed to being the leading provider of high-tech products and services for the world’s most important industrial and scientific research communities. Our people are vital to our success. We strive to offer the opportunities that will attract, motivate and retain the very best talent in our sector. This involves creating an inclusive environment and culture, where difference is valued and people are recognized for what they deliver and bring to the team.
Empowering People to Make a Difference
We don’t wait for change to happen. We enable it. That’s why we aim to create the best working environment and culture for our people to thrive. We share the same goals and value diversity of thought, perspective and experience. With a focus on the ongoing development, engagement and wellbeing of our people, we know we will continue to exceed customer expectations and drive change for the future
Oxford Instruments is looking to hire an Applications Specialist to maintain expert level knowledge of the Magnetic Resonance product portfolio while providing training and ongoing support both customer and the sales team.
About The Role: The Application Specialist (AS) – Magnetic Resonance (NMR) serves as the expert level Product and Applications knowledge owner for both customer and sales team members while reporting directory to Applications Manager – Materials Analysis. For customers, the AS will serve as their source for training and ongoing function/applications support. This individual will collaborate frequently with sales throughout the entire demonstration process (including pre demonstration planning) and provide colleagues valuable insights and training on a regular basis. As needed, the AS will work closely with Marketing as well as other Oxford Instruments (OI) Departments and Business Units to aid with strategic planning and projects.
The AS is required to follow the OI Demonstration Process and participate in ongoing technical and skills trainings. Additionally, the AS will travel as needed, both within and outside of the assigned territory - including internationally, to attend various meetings, trainings, tradeshows, and conventions.
Key Responsibilities:
Maintain expert level technical and application knowledge for the Magnetic Resonance portfolio of products.
Work collaboratively with the Magnetic Resonance salespeople in a team selling environment.
Present on workshops and webinars for both colleagues and customers alike.
Run instrumentation at an expert level for both customer and colleague demonstrations and training events.
Monitor demonstration equipment to ensure peak performance levels.
Collaborate with Marketing, Product Management, and Sale Leadership to create collateral.
Ongoing relationship management and application support for existing customers and distributors.
Follow the OI demonstration process including the timely completion of internal demonstration reporting.
Create and present customer demonstration reports with a sense of urgency.
Utilize a holistic OI value selling approach when speaking with customer and throughout the demonstration process.
Utilize video conferencing, remote demonstrations, etc. whenever possible to advance opportunities.
Diligently manage expenses and travel planning to minimize operation expenses.
Provide applications/technical support as needed and by participating in installations as well as customer trainings.
Maintain a strong familiarity with all OI Business Unit offerings outside MR to strengthen the company position and create new leads.
Actively monitor local industry trends and competitor activity to enable proactive development of strategies
About YOU: The Right canidate will have the following qualifications:
Bachelors in the Materials Sciences, Chemistry, Physics, or other relevant area.
3-5 years Applications Specialist experience preferred.
3-5 years Sales experience in the scientific space preferred.
In depth experience with relevant technologies, customers, and markets.
Ability to travel approximately 50% time, including occasional international travel.
NMR Experience preferred.
Miller Heiman sales training preferred.
Ability to demonstrate a strong understanding of, and successful track record in, technical sales and/or applications.
Possess a professional network and toolset enabling immediate results.
Scientific background and knowledge of the scientific market.
Ability to give sales presentations and share technical information in an easy to understand format.
Ability to communicate and operate as a cross-functional team with sales, service, product marketing, and other departments.
Highly developed commercial understanding.
Salary: In accordance with California law, the expected annual salary range for this position is between $105,000 - $120,000, plus commission. The actual compensation will be determined based on experience and other factors permitted by law.
Oxford Instruments Perks and benefits:
Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and
Vision plans.
Our 401k program has options for saving both pre- and post-tax dollars for retirement.
Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
Holidays - We recognize 12 holidays this year
In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
Oxford Instruments requires all employees to be fully vaccinated by their first day of work. The Company will consider requests for medical or religious accommodation as required by law.
Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact Human Resources, 978-405-1119.
Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.
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