Job description
Analytics Specialist
Location: London Speechmark + (Hybrid Working)
Working hours: Full time 37.5 hours per week – Mon to Fri
At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
The Base Marketing team is responsible for engaging with our customers and building long lasting relationships maximising customer value and advocacy. Through our campaigns we aim to differentiate Vodafone from our competitors and optimise our commercial performance, by being insight led and creating real mutual value for our customers and our business.
What you’ll do
Sitting in the Trading squad, this role covers ad-hoc reporting and strategic deep dive analysis improving the commercial performance of the Consumer business. This role is about creating and using best in class insight to inform business strategy. This role will be responsible for analysis of the consumer base, channel performance, usage and revenue, to inform and recommend future actions to best serve customer satisfaction, value and retention.
Deliver best in class insight within allocated squad.- Help drive data quality and best in practise coding and analysis, by sharing knowledge cross chapter.
- Look to other insight areas in order to understand the consumer better and bring context to analysis where required.
Who you are
Degree educated (or similar) in a Mathematical field- Track record of delivering customer insight from data
- Good knowledge of SQL required with knowledge of other languages (Python /SAS/R beneficial)
- Good knowledge of Data Visualisation tools such as Power BI and Tableau.
- Ability to find strategic insights from data and present in a clear simple way to senior management
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.