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JIRA Support Analyst:

If you want to grow your career as an agilest and work with a company and PM that will support your growth and success, we want to engage with you! We are seeking a motivated JIRA Support Analyst with at least three years of experience in JIRA, Confluence, and Tableau to join a dynamic and collaborative agile and management support team.

We have been awarded a 5-year program to manage and support the National Geospatial Intelligence Agency (NGA) in its effort to acquire, adopt, develop, integrate, and evolve analytic services, tools, and technologies to add value to the analytical mission. The position will require expert knowledge of JIRA and Confluence to help the Release Train Management (RTM) team track, sync, and manage various agile activities and tasks to integrate six different analytic and mission-essential programs for NGA.

Your responsibilities will include:

• Govern the overall use of JIRA and Confluence from an RTM perspective, along with coordinating these tools with the Agile workflows and business processes associated with existing software development contracts and contractors, ensuring all are aware of proper procedures for record management and any gaps that need attention and/or correction.

• You will ensure that each record has all fields completed, in line with policy and procedures.

• Tracks suspense for corrective action and follows through with government notification of any delinquent actions when necessary.

• Supports IPA software developer’s compliance with government record creation and management policies for all entries in JIRA and Confluence. This includes correct: documentation of Scope, Descriptions, Acceptance Criteria, Record Titles, Start and Finish Dates, Record Types (Solution Epic LBC, Solution Epic MVPf, Program Epic MVPf, or Feature), and Capability Descriptions.

• The support analyst ensures all work is recorded in JIRA and/or Confluence.

• You will ensure integration of JIRA and Confluence and any other government-provided software to conduct Release Train Management and to visualize status at various levels.

• Supports Government workflow(s) of various software development efforts, maintains records in JIRA and Confluence at the enterprise level for all projects, and synchronizes with other Agency programs.

• Works at the RTM level. Expert in JIRA and Confluence data entry, record keeping, and requirements tracing. Enforces government policy and procedures in their respective release trains to ensure accurate work-related record keeping.

• Works with development vendors to educate them on the proper use of JIRA and Confluence and how to establish and maintain linkages between taxonomy levels within JIRA.

• Executes all transfers of JIRA data for their Release Train from low-side JIRA to highside JIRA. Ensures all transfers preserve data and linkages accurately.

• Monitors progress of each facet or feature of work and ensures completion dates and all status entries are always up to date and well maintained.

• Support integration of Tableau and Development of Tableau dashboards and any other government-provided software to conduct Release Train Management and to visualize status at various levels

Required Education/Skills/Experience:

• Bachelor’s degree plus 3 years of experience, or Masters plus 1 years of experience in government Program and Information Technology or a related field. No degree with 10 years of relevant experience.

• Expert with JIRA/Confluence tracking tools.

• Experience in Tableau.

• Experience in monitoring and reporting on tasks for modifying complex applications programs from specifications and Discrepancy Reports.

• Must have an active TS/SCI

Clearance Requirement

• TS/SCI is Required

Location

• Chantilly, Virginia

• Potential Travel CONUS – Meetings/Conferences