Amazon Account Director Remote
Job description
Account Director
Attention: This role requires individuals who are not easily discouraged. We are seeking more than just job seekers; we want individuals who can make a difference and be visionaries!
This position has the potential to either propel you forward or potentially overwhelm you. Strategic thinking and effective communication skills are crucial for success in this job. If you lack these qualities, this role may not be suitable for you.
As part of this role, you will need to instil a sense of urgency within your team. You will face significant pressure while managing multiple clients and team members, which can be challenging and overwhelming. Despite difficulties, everything must be organised and handled efficiently. Being successful means staying within budget, meeting deadlines, and achieving targets. There is no alternative but to set goals and keep moving forward.
To thrive in this position, you must be capable of embracing substantial responsibilities with resilience. This may involve overcoming various obstacles by breaking free from any self-doubt you may have. You will be in charge of everything, and you must create an environment conducive to the growth and development of your team. When we say everything, we mean from the foundational elements up to the final outcomes.
Role and Responsibilities:
- Manage personnel, retain clients, and maintain positive customer relations, playing a significant role in the organization.
- Oversee a segment of the Account Management client portfolio and manage team members.
- Ensure timely project completion, monitor team performance, and consistently add value for clients.
- Train and onboard employees assigned to the designated department.
- Resolve urgent issues promptly and establish and maintain strong client relationships.
- Identify and analyze potential risks, develop proactive strategies, and use sound judgment to resolve problems.
- Assist Horison Marketing in resolving service issues and streamline workflows through the development of best practices and procedures.
- Provide technical expertise and guidance to team members as required.
- Assist in managing all aspects of the Amazon selling platform.
- Conduct weekly web calls with employees and clients using platforms like Zoom.
- Above all, focus on growing sales for our clients.
Qualifications:
- Desired 3+ years of experience with Amazon Seller Central or equivalent knowledge/experience. Familiarity with all aspects of Seller Central is crucial, including flat files, inventory management, FBA processes, reinstatements, case filing, Amazon PPC advertising, brand registry troubleshooting, basic Amazon SEO, Helium10, keyword research, etc. Expert-level proficiency in each area is not required, but familiarity and a willingness to learn are essential to train staff and serve clients effectively.
- Strong preference for 2 years of agency experience, as navigating numerous demands and prioritizing agency aspects effectively is crucial.
- Minimum 2 years of management experience a team of at least 50 members. Comfortably leading a team and assisting staff in overcoming challenges is essential. Experience in hiring, performance management, and anticipating agency needs is expected.
- Adaptability to thrive in a fast-changing environment and expert multitasking skills to ensure task completion.
- Proficiency in workplace tools such as Zoom, Slack, and Asana (or similar platforms).
- Excellent project management skills and a genuine passion for it.
- Comfortable taking responsibility for client accounts, conducting client calls, and maintaining regular communication to boost their Amazon sales.
- In summary, you should possess knowledge of Amazon Seller Central, have agency experience or equivalent, be comfortable with technology, be independent and people-focused, and have a passion for eCommerce sales.
Horison Marketing Benefits:
- £50 000 - £70 000 annually salary
- Monthly performance-based bonuses tied to client sales growth - this could easily be 50-100% on top of your base salary.
- 2 weeks of paid time off for Christmas after completing 3 months with the company.
- Bi-annual 5% base salary increase after completing 3 months with the company.
- Birthday paid leave to celebrate your special day.
- A fun, fully remote culture that fosters a sense of community and collaboration, promoting a team-oriented culture.
Job Type: Full-time
Salary: £50,000.00-£70,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
Schedule:
- Monday to Friday
Education:
- A-Level or equivalent (preferred)
Experience:
- Team management: 3 years (required)
- Amazon Agency: 3 years (required)
Work Location: Remote
