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Allocations & Applications Officer

Grade 3 £23,194 - £29,439

Permanent

Working 36.5 hours per week

We are looking to recruit 4 permanent Allocations & Applications Officers within the Housing Solutions & Support Service to deliver a responsive and customer focused Allocation & Application Service and to ensure the Council’s Housing Allocation Scheme is administered appropriately and within legislative requirements.

The main duties of the role include administering and assessing housing applications by conducting relevant inquiries and investigations ensuring housing applications are assessed accurately and in a timely manner.

Duties also include managing the process of shortlisting, allocating and matching properties to applicants using the Abritas Choice Based Lettings system, ensuring suitable property letting allocations are made within the appropriate timescales and in accordance with Birmingham City Council’s Housing Allocation Scheme and legislative requirements. This includes reviewing property adverts, requesting any missing property information and approving adverts.

In addition an awareness of Nomination Agreements and the duties and responsibilities of Registered Providers would be beneficial to support the service to monitor nomination acceptances and refusals, including helping to ensure nomination agreements are being administrated in full accordance with the terms agreed.

The ideal candidates will have previous experience of working in a social housing environment and will have the ability to provide expert advice and information on the Council’s Housing Allocation Scheme and housing registration process to customers and a range of stakeholders.

This post is covered by Part 7 of the immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.

Closing date: 8th March 2023 at 23:59

“Interviews for this post will take place virtually via video conferencing. Shortlisted candidates will be provided with further information.”

For any informal enquires please contact: Hayley Prime at [email protected]

Ref: 926

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Job Description and Person Specification