Job description

Not your average logistics role!

Here at Stafford House Study Holidays, we provide learning holidays for around 6,000 young, international students each summer. As an integral part of the operations team, you’ll assist with transfer bookings for student’s arrivals and departures, as well as supporting our Meet & Greet Coordinators and external customers, occasionally at other sites.

It’s not just an office role although you’ll be based at our Head Office, just a 2-minute walk from Canterbury city centre. You will be required to assist the operations team at our warehouse on occasion. Additionally, there may be some days spent at transport hubs (airports, St. Pancras International etc.) to support student arrivals.

It’s a fast-paced, fun role with no 2 days alike. You’ll need to thrive on a challenge and embrace working as a team to ensure the smooth logistical aspect of our study holidays.

What’s in it for you?

• Gain further experience in logistics and transport within the tourism industry
• Training and support given throughout
• Working Wednesday to Sunday
• Contract position from mid-April to mid-August 2023
• £21,450 pro rata

Here a little more about what the role involves:

• Liaising with transport companies and making transportation bookings including coaches, taxis and trains
• Communicating with transport providers and members of the team regarding last minute travel plans and status of arrivals/departures.
• Taking part in the Hold out-of-hours Individuals Transfer Phone on a rota basis.
• Being flexible to assist at our warehouse on occasion, as well as transport hubs (airports, St. Pancras International etc.) to support student arrivals.
• Supporting the Operations Team in Head Office and Boston, USA, as well as Meet & Greet staff

What you’ll need for this role:

• A passion for all things travel, as well as a calm approach to overcoming obstacles that typically affect travel plans
• Have some experience of logistics, customer service or office work, which demonstrates relevance to this position
• Flexibility to travel to our warehouse and on occasion to arrival hubs
• Be a fantastic communicator, with a professional and friendly manner
• Have great organisational with attention to detail

*If invited for interview you will be asked to complete our online application form, as part of our Safer Recruitment Policy. A full Job Description is available via our website.

Who are we? For more than 25 years we have been providing high quality English Language and activity courses for young learners. We offer 6 fantastic study locations within the UK with a wide range of courses to choose from including English Language and activities, creative Art & Design, sports, and academic preparation courses.

Stafford House International is part of CATS Global Schools (CGS), a leading education group committed to inspiring the next generation of world shapers.

OUR COMMITMENT TO SAFEGUARDING: Stafford House and CATS Global Schools are committed to safeguarding and promoting the welfare of our students and expect everyone connected with the organisation to share this commitment. All positions are subject to safer recruitment Pre-Employment Checks in line with KCSIE guidelines which includes an enhanced DBS check (DBS process paid for by CATS Global Schools)

OUR COMMITMENT TO INCLUSION AND DIVERSITY: We are committed to diversity, inclusion and belonging. Building on our core values - Pioneering, Persevering, People - we pledge to deliver a series of events, guest speakers and focus groups to ensure we offer respect and understanding to all communities

AND FINALLY: What are you waiting for? We look forward to hearing from you. Good luck!

Job Types: Full-time, Fixed term contract
Contract length: 4 months

Salary: £21,450.00 per year

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Do you live within a reasonable commuting distance to Canterbury, Kent?
• Are you aware that this is a contract position and confirm that you are available until 31st August 2023?
• Are you happy to commute to other locations specified in the job advert, on occasion?

Work authorisation:

• United Kingdom (required)

Work Location: One location

Application deadline: 03/04/2023
Reference ID: 000787
Expected start date: 17/04/2023