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• Successful colleague will be working with squads and tribes, as well as a chapter of Project and Delivery Managers, responsible for delivering change items on the various Tesco Mobile Roadmaps
• Reports to the chapter lead for the Agile Delivery/Project Management Chapter
• Co-ordinating delivery (from feature refinement) of Tesco Mobile initiatives and features that deliver to our objectives and key results (OKRs) according to the Tesco Mobile Change Process
• Initiative and feature types will be varied and comprise of marketing propositions, regulatory requirements, changes in service and/or Operational systems and processes, Customer Experience and Sales Channel enhancements

• Deliver Tesco Mobile initiatives and features, following the Tesco Mobile Change process and using the standard templates
• Effectively manages the needs of Initiative Owners and Stakeholders to ensure that outcomes are delivered to time, cost and quality criteria where appropriate
• Provides clear visibility of the scope to be delivered by other squads within the timelines set / available
• Manage/co-ordinate the resolution of risks, issues and dependencies throughout the initiative
• Implement and co-ordinate/facilitate as required, initiative ceremonies to enable end to end delivery
• Manages third parties to confirm their scope, milestones and costs (where appropriate).
• Co-ordinates the execution phase of deliverables whilst supporting through other lifecycle stages for multi-squad deliveries. Agrees operational acceptance criteria with Tesco Mobile Operations for acceptance into production
• Where required, works with Procurement for the selection and on-boarding of new third parties. Manages the integration of new third parties following the RFI/RFQ process
• Supports improved ways of working for Tesco Mobile by ensuring that business disciplines are followed in delivering initiatives and features
• Works closely with the TM Business Analysis and Solution Design team to ensure that all new change initiatives (either network, systems, or process) fit with Tesco Mobile business and solution architecture principles
• Identifies new opportunities for using change to deliver business improvement
• Suggests improvements to change business processes and participates in process improvement workshops as required
• Adheres to Tesco Mobile process by producing and continually evolving iterative key initiative documents and roadmaps as required
• Uses the preferred project / portfolio management tool for delivery tracking
• Stores all delivery documentation in the required document repository

• Two years+ project delivery/co-ordination, preferably in an agile or hybrid environment.
• Experience in at least one agile framework such as Scrum, Kanban, SAFE, LESS etc.
• Ability to also work effectively when delivery waterfall projects
• High quality planning and roadmapping presentation skills
• Demonstrated experience of identification and management of critical dependencies within project activities
• Ability to see the bigger picture and act accordingly
• Great stakeholder management skills and experience in dealing with key senior business users
• Reflects constructively on own work, looking for ways to improve efficiency and understands the impact of decisions
• Good MS Office skills – Excel, Word, PowerPoint
• Experience of using tools for logging, monitoring and planning changes/projects

Personal Skills & Qualities

• A “can do” attitude, balanced by the delivery realism you have gained from your experience
• A creative mind; able to identify and iterate visuals that are used by different levels of stakeholders in the business to understand our delivery roadmap internally and, where appropriate, with suppliers
• Comfort with uncertainty, recognising this is often the natural state during stages of agile projects, but have the tenacity and patience to bring a rounded picture to roadmapping and dependencies.
• Excellent leadership skills with ability to effectively co-ordinate high performing cross functional teams
• Lead by example and prepared go the extra mile, when needed.
• Confident in challenging the status quo in an emotionally intelligent way.
• Self-starter with energy and drive
• Confidence to act alone when appropriate
• Logical and creative thinker
• Pragmatic approach to problem solving
• Excellent organisational skills
• Clear communicator with good written and verbal communication

A 50-50 joint venture between Tesco and Telefónica O2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we’ve launched into new services and markets. With more than 5 million customers, we’re the largest mobile virtual network operator in the UK. We’re proud to have an inclusive culture that’s uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders.

We care for human connection and we keep our customers at the heart of everything we do, which is why we’ve embraced the Agile way of working. Agile is more than just a methodology – it’s a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do – allowing us to respond at pace to our customers’ needs. It encourages variety of thought and enables us to thrive, both individually and collectively.

We pride ourselves on being a company where everyone’s welcome and truly feels able to be themselves. We not only celebrate diversity but recognise the value and opportunity it brings in helping us to serving our customers, communities and planet a little better every day. We strive to build a workforce that reflects our customers, not only here in the UK, but worldwide. In offering many varying working patterns across our business, our aim is to attract a diverse range of applicants from all walks of life. If you’re as passionate as we are about providing the best customer experience, we’d love to hear from you.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our base will be the office, where we connect, collaborate and innovate – and there will be the expectation for everyone to be in the office more often than not. For Head Office roles we therefore expect colleagues to spend a proportion of their time at our offices.

We are supportive of colleagues having conversations with hiring managers about what office presence will look like in the context of the role.

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

• Annual bonus scheme
• Holiday starting at 25 days plus a personal day (plus 8 Bank holidays)
• On-site state of the art gym at our Welwyn Campus with discounted “Gympass” membership & free health checks via Nuffield Health
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• Share Schemes – Join our ‘Buy As You Earn’ & ‘Save As You Earn’ share schemes after 3 months service
• Colleague Clubcard (including a 2nd card for a family member) after 3 months service
• Colleague Discounts:
  • 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
  • 10% off One Stop
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  • 20% off all F&F purchases
  • 20% off car, pet and home insurance at Tesco bank. T&C’s apply
  • 10% off Tesco Café
  • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
  • 50% off health checks at Tesco Pharmacy
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Cycle to work scheme
• Shuttle Bus Service to/from Welwyn Garden City Station to Welwyn Campus
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
• Our Employee Assistance Programme helps you deal with life’s challenges
• Financial wellness - Tesco has partnered with experts to help you make the most of your money
• Get involved in a range of fundraising activities with our long-term charity partners