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Job description

PLEASE APPLY HERE - https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1831163

Location

Belfast, Birmingham, Cardiff, Croydon, Glasgow, Liverpool, Manchester, Newcastle, Nottingham, Portsmouth, Stratford.

Job summary

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

See what it’s like to work at HMRC:find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. We are undergoing a major transformation programme, which includes a major investment in digitalisation. This brings exciting opportunities for those looking who are looking to grow their technical skills and knowledge.

HMRC’s Customer Compliance Group (CCG) is larger than most government departments with 25,000 colleagues in locations across the UK. It is at the heart of our transformation and is responsible for delivering the department’s high-profile and reputation-critical compliance activities. CCG has unparalleled scale, breadth, and impact within HMRC and is also involved in critical cross-Government initiatives and priorities.

Risk & Intelligence Services (RIS) sits within CCG, and RIS Analysis’ Compliance Risk Engineering Solutions Team (CREST) are recruiting for an Agile Delivery Manager.

Job description

This is an exciting time to join us, as we are currently working to build and deploy new risking services utilising integrated SAS VIYA tools. This is a high priority Programme with Government Major Project Portfolio Status (GMPP). You will join a RIS Configuration Team who are configuring the tools and data for 6500+ end users.

You will work closely with technical delivery partners to deliver Investigation, Detection & Risking System (IDRS) as a live service and to continue to expand the capability post go-live.

It will also be your responsibility to ensure development and live running services provided by RIS CREST are delivered so that business critical automated processes, data flows and support services are consistently provided to a high quality.

The role will initially focus on leading a scrum team to deliver products under the Protect Connect Programme (PCP), to ensure elements that RIS are responsible for are delivered to time, cost, and quality. PCP is a large and complex IT project using both Agile and Waterfall methodologies and internal and external expertise to deliver a broad range of technical and business process products to challenging deadlines.

The Delivery Manager will report to the Service Delivery Manager in RIS Analysis but be required to work closely with stakeholders from other teams to ensure the optimum service outcomes are determined and delivered.

After managing transition of the service into go live, the Delivery Manager will be responsible for the day-to-day delivery of the service. You will also facilitate delivery of further technical change and enhancement as new user cases are developed and implemented.

PLEASE APPLY HERE - https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1831163

Key Responsibilities:

• Enabling a Scrum team, under a DevOps model, to deliver to time, quality, and scope. These will include maintenance, service level requests and enhancements as well as resolving incidents where CREST are responsible.
• Removing blockers from the Scrum team to maintain delivery momentum and escalating to Service Delivery Managers and specialists when necessary.
• Capturing metrics for the team to assess progress against delivery.
• Working with wider delivery team to define the roadmap for delivery.
• Working with wider delivery team and the business to translate this into actionable user stories for sprint plans.
• Leading a collaborative, dynamic planning process for each sprint, helping scrum team members to prioritise and self-organise around the work that needs to be completed against their capabilities and velocities.
• Facilitate regular agile meetings such as Sprint Planning, Daily Stand-Ups, Sprint Review and Sprint Retrospectives.
• Collaborating with other scrum teams, under the DevOps Model to assist with above deliverables
• Be open to recommend other Agile Methodologies that can support delivery.

Person specification

Skills

The successful candidate will be able to demonstrate the following skills:

• Proficient in using agile methodologies to support delivery of a team.
• Ability to coach and mentor team members using Agile best practice techniques.
• Communication skills is key to be able to manage stakeholder expectations on outcomes to achieve benefits and can be flexible in your approach.
• Maintaining delivery momentum. Able to facilitate the delivery flow of a team. Actively addressing blockers within the Scrum team and collaborating with other Scrum teams where necessary
• Prioritise the most important or highest value tasks as directed by Product Owners.
• Utilise requirements and user stories to inform planning.
• Utilise tools such as Jira for monitoring progress and producing metrics and ability to utilise those metrics to communicate progress against deliverables.

Essential Criteria

To be considered for this role, you must be able to demonstrate:

• Experience of utilising various Agile delivery principles to support delivery in I.T services or projects.
• Use of data/tools to inform planning and ensure that team(s) plan appropriately for their capacity.
• Ability to listen to technical and business stakeholders and interpret their needs to manage stakeholder expectations. Manage active and reactive communication and host difficult discussions within the team or with diverse senior stakeholders.
• Experience of removing blockers for an internal team to aid delivery and actively address internal and external risks, issues and dependencies including where ownership exists outside the team.

Technical skills

We'll assess you against these technical skills during the selection process:

• The interview will include a 10-minute presentation on your use of Agile delivery principles, which you should prepare in advance (and are free to use any presentation tools you wish), with some follow-up questions from the panel.

PLEASE APPLY HERE - https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1831163

Job Type: Full-time

Salary: £41,782.00-£48,566.00 per year

Benefits:

• Additional leave
• Cycle to work scheme
• Employee discount
• Flexitime
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Nottingham

Application deadline: 14/01/2023