After Sales Placement Year Malmesbury, England
Job description
Summary
About us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people.
Our scale and rapid growth make Dyson rich in new opportunities. We value new ideas and diverse perspectives, so our people are trusted with real work and responsibility from the outset. You’ll develop fast and have the chance to move into different business areas and regions. And you’ll be part of a global network of curious people – a community that supports and learns from each other.
At Dyson we do things differently. We look for the brightest new interns with the right attitude to thrive in our unique culture. We offer real jobs with real salaries and real prospects. You will have the autonomy and freedom to excel and have real impact on our business. We aim to inspire you to become our future leaders. This is why we need creative thinkers, people who are motivated and drive themselves forward.
About the role
Dyson’s Global After Sales training team is looking for someone with an interest in expanding their knowledge of product repair and refurbishment processes, operational execution, and project management. You may be particularly interested in understanding how new service solutions are identified, created, and delivered to operations around the globe.
We are looking for someone who enjoys collaboration on technical subjects, and who has a desire to help and support other teams understand, adopt, and make maximum use of the service solutions that are developed for our products. You will help to provide support to Dyson refurbishment operations, with a view to improving their capability to process Dyson products. You will learn how After sales operations implement new Dyson products and you will take an active role in the process to ensure the appropriate materials, information, equipment, and skillsets are available on time. You will help to ensure that our refurbishment operations are prioritising their own engineering resources appropriately. You will also collaborate with the Dyson Global After Sales team to identify and work on improvements to existing service solutions.
Working alongside the Dyson Global After Sales team, you’ll be comfortable learning from others and sharing your own knowledge, ideas, and opinions.
For the duration of your internship, you will have regular performance conversations as well as opportunities for development to enable you to build your reputation within the wider team and we’ll be looking to offer our high performing interns the opportunity to return on our graduate programme.
Please note
We do not offer hybrid/remote working for this position
This role will be based in Malmesbury, UK with a start date of August 2023
We ask that you provide evidence of your work with your application if relevant (e.g., website or portfolio)
A cover letter is not required.
About you
You will be contributing to the delivery of the next generation of Dyson technology, so you will need to:
Be studying a degree in Manufacturing, Design or Engineering based subject.
Be in your penultimate year of your undergraduate or combined masters degree programme (exceptions allowed for 5 year programmes with a placement in the third year).
Have a general understanding of Manufacturing processes and After Sales functions.
Demonstrate strong project management and technical support skills
The ability to engage and influence others
Experience of general Microsoft tools (PPT, Word, Excel, Office)
Communicate clearly and effectively
Have a logical approach to problem solving Be able to thrive in Dyson’s fast-paced environment
Passionate about Dyson and our technology to help us meet our ambitious future plans
Benefits
Financial
Performance related bonus scheme
Competitive pension scheme
Life assurance
Discounts on Dyson machines and retail discounts
Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)
Lifestyle
27 days’ holiday (plus bank holidays)
Free on-site lunches, fruit, and hot drinks
Free on-site sports centre, gym, hair-salon, lifestyle assist (concierge)
Ability to purchase additional holiday
Relaxed dress code
Health
Private medical insurance
Employee assistance programme, digital GP. On-site GP and physiotherapist (Malmesbury)
Prescription service, fertility treatment support
We’re committed to our campus culture and want to have people collaborating together, developing and learning from each other, five days a week. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment, keeping our workforce energised and engaged.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
