Find More Than 10K+
United Kingdom Jobs

Our Used Vehicle Advisors are a key part of our mission to accelerate the world’s transition to sustainable transportation. Tesla is looking to reinvent the used car buying experience, and we are looking for innovators to help us in this endeavor. At Tesla, our Used Vehicle Advisors consistently deliver on an incredible educational, immersive, and exciting experience to all our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy. A Used Vehicle Advisor will partner with local sales, service, and remarketing team members to revolutionize the customer experience around purchasing a pre-owned car.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You will work closely alongside many different disciplines, but as a Used Vehicle Advisor your true north is customer delight and sales results. A sharpened sense of ownership, swift implementation, and scrappiness is required. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

• Manage pipeline of Used Tesla customers, taking ownership of accounts post-sale through delivery to customer
• Serve as customer’s main point of contact for all aspects of delivery for their Used Tesla
• Ensure account completion prior to delivery appointment including payment method, registration, insurance, etc.
• Monitor transport of Used Tesla’s to the customer’s desired delivery location, providing customer with ETA updates
• Coordinate with internal departments to finalize all documents for vehicle purchase and confirm vehicle readiness
• Communicate with Transportation Logistics team to solve transportation issues causing delivery delays
• Collaborate with Used Delivery Department to meet and exceed quarterly delivery goals

• Experience in sales and operations with proven track record to meet or exceed targets and goals
• Be a self-starter who possesses exceptional time management skills and has great attention to detail
• Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
• Excellent written and verbal communication skills
• Ability to communicate relevant information to all levels of the organization
• Passionate dedication and ethical approach to sales and operations
• Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with
• Ability to work weekends on a regular schedule, as needed.
• Valid driver’s license in the country in which you are applying, 2 year minimum driving record required with a clean driving history, and ability to be insured.
• Strong efficiency in IT systems
• Perform additional responsibilities as assigned to meet business needs

Employees in the following states must have or obtain appropriate licensing for Motor Vehicle Sales:

• California
• Colorado
• Hawaii
• Maryland
• Nevada
• North Carolina
• Ohio
• Pennsylvania
• Tennessee
• Utah
• Virginia
• Washington, D.C.

Tesla will provide guidance and monetary assistance in obtaining licenses. Licensing process must be initiated by the third week of employment. Failure to obtain a license by the second month of employment will result in termination.