Job description
A little bit about Zip World
At Zip World our aim is to create extraordinary experiences for our customers, and our staff. Whether you’re working as an instructor, on check-in, or at one of our restaurants, every day you will be helping to make peoples experiences with Zip World ones to remember.
Zip World is a customer focussed, friendly organisation – and so are our people. Our organisation is run by a bunch of genuine, adventurous, energetic individuals all working together to be the best at what we do. When you come to work with us, it is important that you have the right skills, knowledge, and experience but it's also vital that you have the right attitude too. We look to employ people who are exceptional, genuine and that do the right thing and challenge the norm.
What will you be doing
As an Adventure Team Member you will be working on our world class adventures, helping to create extraordinary experiences for our customers.
You will be kitting up, clipping on, delivering safety briefs and everything in between, all the while delivering extraordinary customer service.
You could be working in kit up one day and up on the Tower Climber the next, with all of our unique adventures, there's never two days the same!
What you’ll need
A customer comes first attitude, with drive and enthusiasm to achieve extraordinary customer experience.
Safety conscious, with a professional outlook
Energetic and enthusiastic with the ability to work with other colleagues in a dynamic working environment
Must like working outdoors, and for our activity roles you must have a good head for heights
To be able to get to site – which may mean having your own transport as some of our sites are remote without public transport links
What you’ll receive in return
Zip World is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
Comprehensive training and support to succeed in your role
A rate that exceeds the National Living Wage
Company pension scheme
Flexible working patterns
Easy to use staff app to access rota’s/extra shifts and holiday requests
Free employee assistance programme
Mountain Equipment uniform
Free and discounted access to all Zip World adventures
Staff discounts at Zip World food & beverage outlets
Branded clothing discounts
Incentives and discretionary bonus payments
Regular and fun social events throughout the year
Staff accommodation for those willing to relocate
If this sounds like your ideal job, and you would like to be part of something great, then we would love to see your application.
Application Process
Interviews to be held – all successful applications will be invited to attend an interview
Training & Inductions – Successful applicants will be expected to attend a comprehensive paid training programme at Zip World
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged
You must be aged 18 or over for this role.
Salary: From £10.42 per hour
Job Types: Part-time, Permanent
Salary: From £10.42 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount
- Wellness programme
Schedule:
- Day shift
- Holidays
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Betws-y-Coed, LL24 0HX: reliably commute or plan to relocate before starting work (required)
Work Location: In person