Administrator (Private Client) Newton Abbot, England
Job description
Job Title: Administrator
Position: Full Time
Location: Newton Abbot
WBW Solicitors is one of the largest legal practices in the South West, with offices based in Exeter, Exmouth, Honiton, Torquay, Paignton, Newton Abbot, Sidmouth, Bovey Tracey, Launceston, Seaton, Axminster and Chard. With clearly defined divisions catering for business and private clients, our teams are able to offer the very best legal advice through a full range of legal services to individuals and businesses, across a wide range of areas and commercial sectors.
The Role
The successful candidate will play a significant part in the initial meet and greet to new clients over the telephone for the Private Client team. The client will expect an easy and efficient service, therefore, the delivery of excellent client service will be essential. You will be dealing with client calls and will be responsible for ensuring accurate details are passed through to the relevant lawyer or team. Our clients may be experiencing personal challenges or frustrations with the legal processes; it will be important to be able to remain calm to ensure efficient help can be provided regardless of the challenges.
The Candidate
You should be confident using computer systems with strong attention to detail. You should have experience in customer service and be able to demonstrate examples of problem solving on behalf of clients and customers. Excellent communication skills will be essential, both verbal and written. Being able to deal with a clients facing personal distresses or frustration will be required and should be considered before making an application. Our offices are busy environment with a high volume of calls coming in, it will be important for the successful candidate to work well under the pressure of a busy day.
Contact Details:
If you would like further information or would be interested in applying for this vacancy, feel free to contact the recruitment team.
Job Types: Full-time, Permanent
Salary: From £18,500.00 per year
Benefits:
- Additional leave
- Company events
- Wellness programme
Schedule:
- Monday to Friday
Experience:
- Administrative: 2 years (preferred)
Work Location: In person
