Administrator Cambridge, East of England
Job description
Avaliable Job Today Administrator
Salary: £25,391.84 (£13.31 per hour)
Location: Cambridge, St Edmunds College
Contract type: Permanent, Full Time
Are you an experienced administrator who thrives in dynamic, changing environment? If so, this role allows you to work in a supportive, friendly organisation whilst learning great new skills.
As a first point of contact for most students, you will be an integral part of our Student Services team of administrators who support our students from their very first interactions with the College through to their time studying here, and ultimately to when they graduate from the University.
Whilst experience of Collegiate Cambridge is advantageous, what we really need is someone with drive & passion whose customer service is exceptional.
Job responsibilities
- Maintaining accurate records and responding to enquiries in a timely way.
- To be the first point of contact for the department (on a rota basis) directing enquiries to the appropriate resources or individuals concerned.
- To produce communication materials. Communicate to all stakeholders as necessary in a timely and clear way.
- Support the team and as necessary the wider College with diary and correspondence management.
- Make travel, meeting, and hospitality arrangements, as necessary.
- Support the wider College by collaborating with all departments to ensure the smooth running of the College
- To support the department’s delivery of its key activities throughout the year including support for the admissions cycles, onboarding of new students, beginning of year activities, examinations and graduations, and support for College Tutors, Directors of Studies and others involved in their education and welfare.
- Ensuring Health & Safety is of upmost importance and policies are adhered to.
- Look for ways to improve current policies and procedures and suggests ideas as appropriate.
What we need
The successful candidate will be a driven, self-starter, who can work independently using their own initiative. They will understand the importance of confidentiality and will be able to communicate with stakeholders at all levels in an empathetic manner.
An ability to prioritise is a must for this role, as you will have conflicting priorities which you will need to overcome. The role will require someone who embraces change and seeks opportunity for continuous improvement.
The successful candidate must have:
- Excellent verbal and written communication skills
- Computer literate, with the ability to quickly learn new systems
- Experience working in a customer facing environment
If you feel that you fit most but not all of the above criteria, we would still love to hear from you.
As well as a great salary and friendly team you will also receive:
- Working daily allowance for food and drinks*
- Free car parking (where available)
- 25 days holiday plus bank holidays (increasing with length of service)
- Generous pension contributions
- Discounts at restaurants, shops & more
- Outdoor gym
- Death in service
- Access to LinkedIn Learning & Business Disability Forum
About St Edmund’s College
St Edmund’s College is one of the 31 constituent colleges of the University of Cambridge. Our vibrant student body is made up of around 420 post-graduates and 130 mature undergraduates. With over 260 senior members – academics working at the cutting edge of their field or eminent members of their profession – and around 70 staff, you will be joining a dynamic and growing College with an ambitious vision for our role in shaping the future of higher education and collaborative research.
The maturity of our community means that we have earned a reputation as the friendly college. Relaxed, non-hierarchical and diverse, we pride ourselves on being a place in Cambridge where people of all backgrounds are welcomed, will feel at home and can flourish. Therefore, we welcome all candidates regardless of their demographic characteristics such as gender, race, disability, neurodiversity, religion, age, sex & sexual identity to apply for our opportunities.
*conditions apply.
Job Types: Full-time, Permanent
Salary: £25,391.00 per year
Benefits:
- Additional leave
- Discounted or free food
- Free parking
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Application deadline: 26/03/2023
